EMR Transformation Trainer & Support Specialist

Paycom; Orlando, Northern (FL, KY); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Claremedica in Orlando, FL is seeking an EMR Training & Support Specialist to empower clinical and administrative staff to use our EMR system effectively. You will deliver role-based training, create materials, and provide ongoing technical support to enhance patient care and workflow efficiency.

The ideal candidate has 2–4 years of EMR training experience in healthcare, strong communication skills, and comfort with travel to centers for in-person trainings. Bilingual English/Spanish is a plus.

Qualifications

• 2–4 years of EMR training and support in healthcare.
• Strong understanding of clinical workflows and outpatient operations.
• Proficient with Microsoft Office and virtual training tools.
• Willingness to travel to centers for trainings.
• Excellent communication for clinical, admin, and technical audiences.
• Bilingual English/Spanish is a plus.

Responsibilities

• EMR Training Delivery: Deliver role-based training to staff and ensure effective EMR navigation.
• Technical Support: Provide hands-on support and resolve EMR issues for users.
• System Implementation: Assist in onboarding and go-live activities.
• User Adoption and Optimization: Promote adoption and streamline documentation processes.
• User Engagement and Communication: Develop communications and guidance for best practices.

Skills

EMR training

Healthcare operations

Communication skills

Bilingual English/Spanish

Tools

Microsoft Office

Zoom

Teams

Job description

Claremedica in Orlando, FL is seeking an EMR Training & Support Specialist to empower clinical and administrative staff to use our EMR system effectively. You will deliver role-based training, create materials, and provide ongoing technical support to enhance patient care and workflow efficiency.

The ideal candidate has 2–4 years of EMR training experience in healthcare, strong communication skills, and comfort with travel to centers for in-person trainings. Bilingual English/Spanish is a plus.