EMR & Clinic Transformation Specialist

USA Health; Mobile (AL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Benefits eligibility

Job summary

USA Health in Mobile, AL is seeking an experienced EMR liaison to guide the adoption and optimization of physician clinic workflows across sites. You will train staff on systems like athenaClinicals, Cerner PowerChart, and related tools to improve operational efficiency.

The role emphasizes identifying non-standard workflows, remediation training, and collaboration with site leaders to meet performance metrics while ensuring compliance and patient care quality.

Qualifications

• High School Diploma or equivalent with 3 years of related ambulatory physician practice operations experience using an electronic health record.
• Experience in patient registration, claim creation, denial management, and medical coding preferred.
• Experience with AthenaNet and Cerner preferred.
• Project management or process improvement experience preferred.

Responsibilities

• Guides the adoption and evaluation for assigned physician clinic practice sites related to operational and EMR workflows.
• Identifies non-standard or non-compliant workflows, information gaps, and provides remediation training to leverage system functionality.
• Reviews reports to identify optimization opportunities and collaborates with site leaders to meet KPIs.
• Collaborates with leadership to enhance training and adoption strategies to achieve outcomes.
• Provides ongoing application upgrades or new feature training to practice staff.
• Maintains positive relationships to ensure optimal utilization of operational applications in support of enterprise goals.
• Delivers system training and support for EMR tools (AthenaClinicals, Cerner PowerChart, Phreesia, Experian, Kloud7).
• Escalates operational issues to appropriate parties; ensures regular attendance and overtime as required.
• Performs related duties and adheres to infection control and safety standards.

Skills

Ambulatory operations

Patient registration

Denial management

Medical coding

EHR proficiency

Project management

Education

High School Diploma or equivalent

Tools

AthenaNet

Cerner

Job description

USA Health in Mobile, AL is seeking an experienced EMR liaison to guide the adoption and optimization of physician clinic workflows across sites. You will train staff on systems like athenaClinicals, Cerner PowerChart, and related tools to improve operational efficiency.

The role emphasizes identifying non-standard workflows, remediation training, and collaboration with site leaders to meet performance metrics while ensuring compliance and patient care quality.