EMR Support Engineer – Healthcare IT (Onsite)

Oracle Corporation; Nashville (TN); On-site; USD 75,000 - 110,000; Full time

Job summary

Oracle Health is seeking a Support Engineer to deliver functional and technical support for the EMR suite. You will be a primary contact for customers, handling post-sales support and troubleshooting to ensure satisfaction.

Based onsite at Nashville, Kansas City, or Orlando, you will collaborate with cross-functional teams to resolve complex issues and advocate for customers.

Job description

Support Engineer – Oracle Health

Locations:Kansas City, MO | Nashville, TN | Orlando, FL (Onsite – 3 days/week)

US Citizenship required and must be able to obtain Public Trust Clearance and/or any other clearances required by our client(s)

Overview

As a Support Engineer, you will provide functional and technical support for the Oracle Health Electronic Medical Record (EMR) suite. In this role, you will serve as a primary point of contact for customers, delivering post-sales support, troubleshooting issues, and ensuring a high level of client satisfaction.

You will act as both a problem solver and customer advocate, supporting healthcare clients while collaborating across internal teams to resolve complex issues.