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Oracle Health is seeking a Support Engineer to deliver functional and technical support for the EMR suite. You will be a primary contact for customers, handling post-sales support and troubleshooting to ensure satisfaction.
Based onsite at Nashville, Kansas City, or Orlando, you will collaborate with cross-functional teams to resolve complex issues and advocate for customers.
Locations:Kansas City, MO | Nashville, TN | Orlando, FL (Onsite - 3 days/week)
U.S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the appropriate government security clearance is required.
As a Support Engineer, you will provide functional and technical support for the Oracle Health Electronic Medical Record (EMR) suite. In this role, you will serve as a primary point of contact for customers, delivering post-sales support, troubleshooting issues, and ensuring a high level of client satisfaction.
You will act as both a problem solver and customer advocate, supporting healthcare clients while collaborating across internal teams to resolve complex issues.