EMR Adoption & Physician Experience Leader

100 Lawrence Memorial Hospital; City of Rochester (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

LMH Health in Rochester is seeking a Manager, Clinical Integration, to partner with IT, Provider and Executive teams to improve EMR adoption, workflow, and provider satisfaction. You will lead Informatics and Adoption teams to align efforts toward higher provider efficiency and satisfaction.

You will coordinate onboarding for new providers, participate in governance meetings, supervise staff, and drive physician experience initiatives across multiple disciplines.

Qualifications

• Bachelor’s Degree in related discipline or professional experience equivalent.
• Master’s Degree in related discipline.
• Registered Nurse.
• Excellent communication skills required.
• Experience working independently and in a team-oriented environment.
• Reacts to project adjustments promptly and efficiently.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Ability to work cooperatively with upper management, clients, and other departments.
• Strong interpersonal skills, including written and oral communication.
• Must be able to learn, understand, and apply new technologies.
• Customer service skills an asset.
• Preferred: Master’s degree in related discipline

Responsibilities

• Coordinate IT support and onboarding efforts for new employed and non-employed providers.
• Attend physician department meetings and governance committee meetings to provide updates on initiatives.
• Supervise Informatics and Adoption coach staff related to ongoing support and alignment with Cerner metrics and quality initiatives.
• Lead ongoing Physician Experience team to monitor issues and coordinate across disciplines for provider support.
• May lead small to medium projects around physician enhancements and optimization.
• Develop and maintain documentation for provider support and maintenance of provider-focused areas.
• Serve as escalation point for analysts for issues affecting provider workflow or satisfaction.
• Work with Analyst team to align build efforts with Cerner metrics and best practices.
• Coordinate workflow integration touch points, supporting application analysts.
• Assist providers on effective coding practices and development of workflow tools.
• Conduct ongoing Lunch-and-Learn trainings on new functionality and support topics.
• Regular and reliable attendance is an essential function of this position.

Skills

Communication

Teamwork

Prioritization

Adaptability

Interpersonal skills

Tech learning

Customer service

Education

Bachelor’s Degree in related discipline

Master’s Degree in related discipline

Job description

LMH Health in Rochester is seeking a Manager, Clinical Integration, to partner with IT, Provider and Executive teams to improve EMR adoption, workflow, and provider satisfaction. You will lead Informatics and Adoption teams to align efforts toward higher provider efficiency and satisfaction.

You will coordinate onboarding for new providers, participate in governance meetings, supervise staff, and drive physician experience initiatives across multiple disciplines.