Employment Services Technician – Public Workforce Support (AK)

Labor & Workforce Development; Anchorage (AK); On-site; USD 48,000 - 72,000; Full time

Job summary

The Alaska Department of Labor and Workforce Development is seeking an Employment Services Technician 1/2 in Anchorage. You will deliver core employment and training services, assist with SAEEI/SAEF/WIOA programs, and support the creation of Registered Apprenticeship initiatives.

Join a mission-driven team focused on strengthening Alaska’s workforce, offering a flexible schedule after probation and opportunities for advancement within the General Government Unit.

Qualifications

• Experience delivering employment or public services and assisting the public.
• Ability to assess needs, provide information, and resolve inquiries.
• Comfort handling multiple tasks and adapting to changing priorities.

Responsibilities

• Assist with eligibility criteria, program guidelines, and case management processes.
• Support apprenticeship development, workforce preparation, and labor-market information sharing.
• Coordinate training resources and connect individuals with services and partners.

Skills

Customer Service

Interpersonal Skills

Adaptability

Financial Management

Clerical

Job description

The Alaska Department of Labor and Workforce Development is seeking an Employment Services Technician 1/2 in Anchorage. You will deliver core employment and training services, assist with SAEEI/SAEF/WIOA programs, and support the creation of Registered Apprenticeship initiatives.

Join a mission-driven team focused on strengthening Alaska’s workforce, offering a flexible schedule after probation and opportunities for advancement within the General Government Unit.