Employment Programs Interviewer 1 -- Workforce WV, Ohio County

State of West Virginia; West Virginia; Vor Ort; USD 38.000 - 65.000; Vollzeit

Zusammenfassung

WorkForce WV in Wheeling seeks an Employment Programs Interviewer 1 to interview customers and gather information for unemployment benefits or job placement. The role also handles data entry for unemployment claims and related registrations and educates customers on benefit options.

The position requires a high school diploma or equivalent, plus two years of paid work experience. Substitution options include college credits or vocational hours as described in the posting.

Qualifikationen

• High school diploma or equivalent.
• Two years of full-time or equivalent part-time paid employment.
• Substitution: college credits may substitute at 30 semester hours per year; vocational school hours may substitute at 1080 clock hours per year.

Aufgaben

• Interview customers to obtain information related to unemployment benefits or job placement.
• Enter unemployment claims, low earning reports, and employment services registrations.
• Audit low earnings and unemployment applications.
• Explain unemployment benefits to customers.
• Process job orders and follow up with employers.
• Take phone calls from customers and employers.
• Learn about partner agencies and provide referrals.
• Perform other related duties as assigned.

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Employment Programs Interviewer 1 – Ohio County

At WorkForce WV, this position is in the Field Operations unit located in the Wheeling local office. This position interviews customers to obtain information related to unemployment benefits or job placement and performs data entry to enter unemployment claims, low earning reports, and employment services registrations. Audits low earnings and unemployment applications. Explains unemployment benefits to customers. Processes job orders and follows up with employers. Takes phone calls from customers and employers. Learns about partner agencies and provides referrals. Performs other related duties as assigned.

Training: High school diploma or the equivalent.

AND

Experience: Two (2) years of full-time or equivalent part-time paid employment.

OR

Substitution: Successful full-time or equivalent part-time study from an accredited college or university may be substituted for the required experience at a rate of thirty (30) semester hours for every one (1) year of required experience on a year-for-year basis. Vocational school training may be substituted for the required experience at a rate of 1080 clock hours for every one (1) year of required experience on a year-for-year basis.

PG: 13 $37,536 - $65,020

Market Rate: $57,907