Employment Programs Interviewer 1 -- Workforce WV, Ohio County

State of West Virginia; Wheeling (WV); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Benefits

Job summary

The State of West Virginia's WorkForce WV seeks an Employment Programs Interviewer 1 for the Wheeling office. You will interview customers to collect information for unemployment benefits or job placement and perform data entry for unemployment claims and registrations.

Responsibilities include auditing earnings, explaining unemployment benefits, processing job orders, answering calls, learning partner agencies, and providing referrals.

Qualifications

• High school diploma or equivalent.
• Two (2) years of full-time or equivalent part-time paid employment.
• Substitution: college study or vocational training may substitute for required experience on a year-for-year basis.

Responsibilities

• Interview customers to obtain information related to unemployment benefits or job placement.
• Enter unemployment claims, low earning reports, and employment services registrations.
• Audit low earnings and unemployment applications; explain unemployment benefits to customers; process job orders and follow up with employers.

Education

High school diploma or equivalent

Job description

Employment Programs Interviewer 1 – Ohio County

At WorkForce WV, this position is in the Field Operations unit located in the Wheeling local office. This position interviews customers to obtain information related to unemployment benefits or job placement and performs data entry to enter unemployment claims, low earning reports, and employment services registrations. Audits low earnings and unemployment applications. Explains unemployment benefits to customers. Processes job orders and follows up with employers. Takes phone calls from customers and employers. Learns about partner agencies and provides referrals. Performs other related duties as assigned.

Minimum Qualifications

• Training: High school diploma or the equivalent.
• AND
• Experience: Two (2) years of full-time or equivalent part-time paid employment.
• OR
• Substitution: Successful full-time or equivalent part-time study from an accredited college or university may be substituted for the required experience at a rate of thirty (30) semester hours for every one (1) year of required experience on a year-for-year basis. Vocational school training may be substituted for the required experience at a rate of 1080 clock hours for every one (1) year of required experience on a year-for-year basis.

Salary and Benefits

PG: 13 $37,536 - $65,020

Market Rate: $57,907

State employment offers a variety of benefits.

Eligibility and Documentation Policy

We DO NOT ACCEPT THE FOLLOWING DOCUMENTATION: Unofficial transcripts High school diplomas or transcripts Birth certificates Social Security Cards Driver's Licenses Passports These documents will be removed from your profile if submitted.