Employment Programs Interviewer I – Field Operations

State of West Virginia; Wheeling (WV); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Benefits

Job summary

The State of West Virginia's WorkForce WV seeks an Employment Programs Interviewer 1 for the Wheeling office. You will interview customers to collect information for unemployment benefits or job placement and perform data entry for unemployment claims and registrations.

Responsibilities include auditing earnings, explaining unemployment benefits, processing job orders, answering calls, learning partner agencies, and providing referrals.

Qualifications

• High school diploma or equivalent.
• Two (2) years of full-time or equivalent part-time paid employment.
• Substitution: college study or vocational training may substitute for required experience on a year-for-year basis.

Responsibilities

• Interview customers to obtain information related to unemployment benefits or job placement.
• Enter unemployment claims, low earning reports, and employment services registrations.
• Audit low earnings and unemployment applications; explain unemployment benefits to customers; process job orders and follow up with employers.

Education

High school diploma or equivalent

Job description

The State of West Virginia's WorkForce WV seeks an Employment Programs Interviewer 1 for the Wheeling office. You will interview customers to collect information for unemployment benefits or job placement and perform data entry for unemployment claims and registrations.

Responsibilities include auditing earnings, explaining unemployment benefits, processing job orders, answering calls, learning partner agencies, and providing referrals.