Employment First Operations Lead: Growth & Compliance

Little City Foundation; Palatine (IL); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term and long-term disability

401(k) and Roth 401(k) employer match

Flexible Spending Accounts (FSA)

Life insurance

Critical illness insurance

Hospital indemnity insurance

Paid holidays

Paid time off

Employee assistance program

Job summary

Little City Foundation is seeking a leader to oversee the Employment First department, managing billable services, data reporting, and workload distribution while ensuring compliance with regulatory and accreditation standards.

You will guide staff, collaborate with leadership, and support program growth, licensure, and market alignment with local labor needs. A HR-focused, team-oriented approach is essential.

Qualifications

• BA/BS in Human Services required; Certification preferred.
• Strong written and oral communication skills.
• Familiarity with regulatory/licensing and funding entities (DRS/CARF) is a plus.
• Proficient in computers and Microsoft Office; able to learn electronic systems.

Responsibilities

• Oversee flow of casework and billable services for DRS customers.
• Capture and monitor data to report billable services and efficiency.
• Monitor program satisfaction measures and outcomes.
• Stay informed on labor market trends and related policies affecting individuals with disabilities.
• Provide vocational counseling when needed; support staff development and supervision.
• Collaborate on hiring to build a strong Employment First team.

Skills

Effective communication

Education

BA/BS in Human Services

Certification preferred

Tools

Microsoft Office Suite

Timekeeping systems

Database software

Job description

Little City Foundation is seeking a leader to oversee the Employment First department, managing billable services, data reporting, and workload distribution while ensuring compliance with regulatory and accreditation standards.

You will guide staff, collaborate with leadership, and support program growth, licensure, and market alignment with local labor needs. A HR-focused, team-oriented approach is essential.