People-First Operations Leader | Growth & Compliance

Action Ambulance Service Inc.; Pittsfield (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

A community-focused emergency services provider is seeking a full-time leader to enhance team engagement and drive operational excellence. This role involves cultivating a supportive environment, ensuring regulatory compliance, and promoting accountability and continuous improvement. Responsibilities include improving financial performance through collaboration with billing teams, leading recruitment efforts, and setting performance standards. Ideal candidates will possess proven leadership skills, strong communication abilities, and a 4-year degree or equivalent experience. This is an opportunity to make a significant impact where it matters most.

Qualifications

• Proven leadership experience with a focus on both people and performance.
• Ability to balance operational priorities with team engagement.
• Mindset of ownership, accountability, and continuous improvement.

Responsibilities

• Cultivate an environment where every team member feels valued.
• Drive financial performance by improving billing accuracy and reducing denials.
• Lead ongoing recruitment and retention efforts.

Skills

Leadership experience

Strong communication skills

Decision-making skills

Operational management

Team engagement

Education

4-year college degree or equivalent experience

Job description

A community-focused emergency services provider is seeking a full-time leader to enhance team engagement and drive operational excellence. This role involves cultivating a supportive environment, ensuring regulatory compliance, and promoting accountability and continuous improvement. Responsibilities include improving financial performance through collaboration with billing teams, leading recruitment efforts, and setting performance standards. Ideal candidates will possess proven leadership skills, strong communication abilities, and a 4-year degree or equivalent experience. This is an opportunity to make a significant impact where it matters most.