Employee Services Specialist: HR Liaison & Field Support

Flagger Force, LLC; Hummelstown (Dauphin County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, vision and dental insurance

401k with company match

Generous paid time off

On-site fitness facility

Paid holidays

Health savings account

Company paid benefits (long term-disab

ED life/AD&D

Employee assistance program

Tuition and education assistance

Employee appreciation events

Volunteer time off

Professional development opportunities

Job summary

Flagger Force, LLC is seeking an Employee Services Specialist to provide customer service to internal and external customers and support field employees with career guidance and corrective action. The role acts as a liaison among HR, Finance, Technology, Fleet and Risk, while collaborating with OSC and corporate teams.

The position emphasizes reliability, accuracy, and professional communication, with a focus on maintaining high levels of service and support across departments.

Qualifications

• Strong written and verbal skills.
• Ability to learn and master computer programs and operational procedures.
• Demonstrates ability to maintain a positive demeanor in stressful situations.
• Ability to positively influence people and achieve optimal outcomes.
• Steel-toed boots or the ability to obtain prior to employment.
• High school diploma or equivalent Ability to master internal systems
• One or more years experience with Microsoft Office products (Word, Excel, PowerPoint, Teams, etc.)

Responsibilities

• Maintain understanding of operational workings to assist employees and build rapport.
• Investigate employee issues promptly and escalate as needed.
• Build trust with field employees by following up with issues and providing accurate answers.
• Assist in discipline administration including monitoring attendance and coaching field employees.
• Assist with data management tasks including attendance, time off requests, and personnel records.
• Assist employees with technology requests and escalated issues as needed.
• Act as liaison between field employees and HR, Finance, Technology, Fleet and Risk.
• Perform special projects as needed or assigned.
• Work collaboratively with OSC, field management, and corporate departments.
• Attend company orientation and/or training programs.

Skills

Strong communication skills

MS Office proficiency

Positive demeanor under stress

Influence others for outcomes

Steel-toed boots requirement

Education

High School Diploma

Tools

Microsoft Office

Job description

Flagger Force, LLC is seeking an Employee Services Specialist to provide customer service to internal and external customers and support field employees with career guidance and corrective action. The role acts as a liaison among HR, Finance, Technology, Fleet and Risk, while collaborating with OSC and corporate teams.

The position emphasizes reliability, accuracy, and professional communication, with a focus on maintaining high levels of service and support across departments.