HR Operations Data Analyst, Bureau of Division Management & Systems Coordination

DEPT OF HEALTH/MENTAL HYGIENE; New York (NY); On-site; USD 95,000 - 135,000; Full time

Job summary

The NYC Department of Health and Mental Hygiene seeks a City Research Scientist to support Workforce Analytics within the Division of Disease Control. You will perform professional consultative social science research and analyses to improve HR processes, training compliance, and professional development across the division and agency.

The role emphasizes data-driven HR insights, cross-divisional coordination, and robust reporting to guide leadership decisions and improve operations for NYC

Qualifications

• Master's degree for Assignment Level I; for Level II/above, doctorate or master's with specified experience.
• Two years as City Research Scientist Level I can be substituted for the experience required.

Responsibilities

• Support HR centralization and streamline cross-Divisional workflows across Agency.
• Develop data management reports and proactive decision-making tools for HR unit.
• Perform qualitative and quantitative analyses of HR capacity and performance.
• Support HR policy research including salary parity and personnel actions.

Skills

Recruiting experience

HR analytics

Data-driven decisions

Excel

Communication

Education

Master's in public health or related field

Doctorate in physical/biological/social/environmental science

Tools

PATS

OARS

Excel

Visio

PowerPoint

Job description

The Division of Disease Control’s mission is to safeguard the health of New Yorkers through identification, surveillance, treatment, control, and prevention of infectious diseases, which is achieved through varied and interrelated endeavors of its seven Bureaus. The Bureau of Division Management & Systems Coordination (DMSC) leads administrative, surveillance, informatics, preparedness, policy, communications, community engagement, and racial equity and social justice activities for the Division and guides the strategic use of Division resources to advance innovative and effective policies and programs. Under the guidance and supervision of the Senior Director of Operations Planning, and with very wide latitude for exercising independent judgment and initiative, performs professional and responsible consultative and administrative social science research work and analyses in the field of Workforce Analytics in the Bureau of Division Management & Systems Coordination (DMSC) at New York City Department of Health and Mental Hygiene (DOHMH).

In this cross-functional role, you will support DMSC in the development and maintenance of tracking systems that provide continuous quality assurance of Human Resources processes, training compliance, and professional development travel requests.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO

• Support the centralization efforts across HR, applying critical thinking lens reviewing processes and making recommendations to iteratively streamline cross-Divisional workflows and cross Agency approvals.
• Identify opportunities for improved data management reporting and develop proactive decision-making tools to support the HR unit to function efficiently and effectively.
• Perform qualitative and quantitative analysis necessary to continuously assess HR and capacity and performance.
• Support research activities on division-wide human resources related issues, including salary parity, personnel action processing, and other personnel related functions
• Support the Division’s HR Unit capacity in evaluating and approving personnel (PATS) actions submitted by bureaus, including identifying submissions that require revisions and Bureau follow up as needed
• Performs quantitative analyses on divisional compliance with agency-operational indicators such as mandatory trainings, performance evaluations, and tasks and standards
• Support the OARS submissions process, following up with bureaus for additional or revised information, consolidating all responses for submission to COO, and monitoring pool approval requests in time for scheduled pool dates
• Supports operations planning through the maintenance of Divisional Admin Bureau Org charts
• Support the DMSC Office Manager with cross-divisional support of Travel Desk related processes, including guidance and administrative support to staff from other divisions.

PREFERRED SKILLS

• Proven experience with recruiting, screening resumes, leading hiring panels and providing data-driven hiring recommendations.
• Experience with HR systems, such as PATS, OARS, and Workforce Analytics.
• Strong organizational skills, with the ability to multi-task, track and demonstrated initiative to follow up as necessary.
• Proven ability to provide high-quality customer service and to respond quickly and accurately to requests.
• Excellent communication (verbal & written) and interpersonal skills.
• Advanced proficiency in Microsoft Office Suite, particularly Excel, Visio and PowerPoint.

Why you should work for us

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/).
• Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Commitment to Equity

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

CITY RESEARCH SCIENTIST - 21744

Minimum Qualifications

1. 1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
2. To be appointed to Assignment Level II and above, candidates must have: 1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or 2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE:

Probationary Period

Appointments to this position are subject to a minimum probationary period of one year.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.