Employee Resources & Benefits Specialist

Graybar Electric Company; Chesterfield (MO); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life Insurance

401(k) with company match

Paid Vacation

Paid Holidays

Educational Reimbursement

Employee Stock Ownership Plan

Job summary

Graybar is hiring an Employee Resources Representative to deliver effective customer service on HR, Payroll and Benefits questions, executing basic HR transactions. You will handle inquiries, maintain HR data in Workday, process pension activities, and ensure data accuracy and compliance.

You will explain policies, assist with benefits issues including COBRA and open enrollment, review invoices, train colleagues, and deliver HR reports to stakeholders in a collaborative environment.

Qualifications

• 3 years’ experience in a customer facing role.
• High school diploma or GED.
• 4-5 years’ experience in a customer facing role with HRIS knowledge.
• Four-year degree.

Responsibilities

• Research and resolve employee inquiries via calls, emails, and tickets.
• Maintain HR data and perform data entry in Workday and HR systems.
• Process pension and beneficiary activities and document management.
• Audit systems and processes for accuracy and compliance.
• Explain policies, benefits and procedures to employees.
• Assist with benefit issues including COBRA, eligibility, claims and open enrollment.
• Process invoices and reports; coordinate with HRIS and vendors.
• Train fellow representatives and assist juniors.
• Provide HR reports to stakeholders and maintain process docs.
• Participate in projects and suggest improvements.

Skills

Customer service

HRIS

Workday

Communication

Multitasking

Teamwork

Microsoft Office

Data entry

Problem solving

Documentation

Education

High school diploma or GED

Bachelor's degree

Tools

Workday

Job description

Graybar is hiring an Employee Resources Representative to deliver effective customer service on HR, Payroll and Benefits questions, executing basic HR transactions. You will handle inquiries, maintain HR data in Workday, process pension activities, and ensure data accuracy and compliance.

You will explain policies, assist with benefits issues including COBRA and open enrollment, review invoices, train colleagues, and deliver HR reports to stakeholders in a collaborative environment.