Employee Relations Specialist: Investigations & Policy Guidance

Maximus; Lansing (MI); On-site; USD 62,000 - 83,000; Full time

Job summary

Maximus is seeking an Employee Relations Specialist to join the centralized ER team. The role will lead investigations, advise managers on performance management and policy interpretation, and escalate complex matters to senior ER leadership.

The incumbent will monitor requests from managers and employees, apply knowledge of EEO/ADA/FMLA laws, and support ER projects across the organization. This is a full-time position based in the United States.

Qualifications

• Bachelor's degree and at least 3 years of HR experience.
• Strong organizational, written and verbal communication skills.
• Knowledge of human capital practices and standards.
• Good judgment, multitasking and time management.

Responsibilities

• Lead and manage moderately complex workplace investigations with HR Partners, Legal, and HR Compliance.
• Advise people managers on performance management, terminations, conflict resolution, policy interpretation, escalating complex cases.
• Monitor ER entry point for guidance requests and escalate to senior ER when needed.
• Possess working knowledge of federal, state, and local employment laws (EEO, ADA, FMLA).
• Recommend actions to resolve conflicts and create aftercare plans.
• Assist with ER division projects and programs.
• Assess risk and escalate/report issues per Maximus values.

Skills

Organizational skills

Written communication

Verbal communication

Excel proficiency

Case management systems

Attention to detail

Judgment and problem solving

Stakeholder collaboration

Education

Bachelor's degree

HR experience (3+ years)

Tools

Case management systems

Excel

Job description

Maximus is seeking an Employee Relations Specialist to join the centralized ER team. The role will lead investigations, advise managers on performance management and policy interpretation, and escalate complex matters to senior ER leadership.

The incumbent will monitor requests from managers and employees, apply knowledge of EEO/ADA/FMLA laws, and support ER projects across the organization. This is a full-time position based in the United States.