Employee Relations Specialist

The Midtown Group; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Job summary

The Midtown Group seeks Sr. Employment Investigations Analysts to support our transportation client with a focus on Equal Employment Opportunity matters and Employee Relations. These two-year consulting roles require expertise in investigations from allegations to determinations and the ability to draft clear reports.

Onsite work is expected in New York, Philadelphia, or Washington, DC, four days per week. Ideal candidates bring 3–5+ years of relevant experience, strong data analytics skills,

Qualifications

• Bachelor’s degree in business administration, Criminal Justice, or related field.
• Equivalent combination of education, specialized training, and progressively responsible work experience is widely accepted.
• 3–5+ years mid-to-senior level related work experience.
• Experience in employment investigations from allegations to determinations.
• Strong analytical skills with data analysis capabilities.
• Ability to draft clear and concise investigative reports.

Responsibilities

• Manage intake of employee complaints and perform initial severity assessment.
• Serve as liaison for external investigations support and guidance.
• Analyze complaint activity and identify trends to inform decisions.
• Prepare summaries and reports on case outcomes and insights for internal stakeholders.
• Conduct thorough, impartial investigations per established procedures and maintain records.

Skills

Data analytics

EEO/ER knowledge

Investigations

Report drafting

Education

Bachelor’s degree in business administration, Criminal Justice, or related field

Job description

The Midtown Group is actively recruiting for two Sr. Employment Investigations Analysts on behalf of our largest transportation client. These are two-year long consulting roles that require expertise in Equal Employment Opportunity matters and Employee Relations.

Candidates should be based in New York, Philadelphia, or Washington, DC. and able to work onsite 4 times per week.

Ideal candidates possess a strong grasp of corporate disciplinary processes. Those who really understand employment investigations, from allegations to determinations, and are experienced drafting clear and concise reports will be very well received.

These exciting assignments support the implementation and administration of our client's employment investigation processes, applying research and analysis to guide case handling and outcomes, and serve as the primary liaisons to the organization's external investigation support.

These engagements will offer the chance to work on complex and sensitive internal disputes, including complaints of discrimination and harassment, and count on the hired individuals to use best-practice investigatory procedures for a transportation icon with excellent leadership and 22,100 employees.

Essential Functions

Support the management of employee complaints intake and administration, including performing an initial assessment to evaluate severity, scope, and assign cases accordingly, while performing research and analysis to inform proper handling and outcomes.

Serve as the primary liaison for external investigations support, delivering guidance,

escalation support, and the information needed to ensure thorough, timely, and high-quality

investigations.

Analyze complaint activity, identify trends, and evaluate relevant data points to support informed

decision-making and continuous improvement.

Prepare and present summaries and reports on complaint trends, case outcomes, and key

insights to internal stakeholders.

Conduct thorough, impartial, and timely investigations in accordance with established

investigative procedures and best practices, while maintaining complete and accurate records

Education Requirements

• Required: A bachelor’s degree in business administration, Criminal Justice, or a related field.
• Alternative: An equivalent combination of education, specialized training, and progressively responsible work experience is widely accepted.

Experience Level

• 3-5+ years: Mid-to-senior level related work experience.
• Depending on the specific role focus, 3+ years of advanced data analysis or 5+ years of federal criminal investigative experience is required.

Ideal Background & Competencies

• Labor & Disciplinary focus: All applicants should have a solid comprehension of corporate disciplinary processes. Those who really understand employment investigations, from allegations to determinations, and are experienced drafting clear and concise reports will be well suited for these positions.
• Analytical/EEO/ER: Requires strong quantitative skills with hands‑on experience using advanced data analytics, machine learning, or crime analysis tools