Employment Investigation Analyst

Elevate; Arlington (VA); On-site; USD 39,950 - 46,838; Full time

Job summary

Elevate is seeking an Employment Investigation Analyst to join our Legal Managed Services team in Arlington, VA. This on-site, 2-month temporary role supports workplace investigations and case management with a focus on lower-complexity matters.

Ideal candidates have 1–3 years in legal operations or related fields and can work within defined workflows and templates, handling confidential information with discretion.

Qualifications

• 1–3 years of experience in legal operations, paralegal services, employee relations support, compliance operations, investigations support, or employment litigation support.
• Experience working in a structured, process-driven environment with defined workflows and quality standards.
• Experience handling confidential or sensitive information with discretion and professionalism.
• Bachelor's degree preferred.
• Equivalent combinations of education and relevant professional experience will be considered.

Responsibilities

• Support matter intake, initial scoping, and development of investigation plans using approved templates and escalation criteria.
• Review documents, evidence, and case materials; organize information into chronologies, evidence logs, and issue summaries.
• Compare facts against applicable policies, procedures, and investigation playbooks under the direction of more senior investigators.
• Prepare factual summaries, closure notes, evidence indexes, and draft case documentation.
• Maintain accurate case records, status updates, and documentation within customer-approved case management systems.
• Escalate potential risks, missing information, conflicting evidence, or unusual fact patterns to mid-level or senior investigators.
• Support quality assurance initiatives by following established workflows, templates, checklists, and feedback mechanisms.
• Assist with preparation of investigation files and related reporting requirements.
• Meet productivity, quality, and service level expectations within a high-volume operating environment.
• Protect confidential and sensitive information in accordance with company and customer requirements.

Skills

Written communication

Attention to detail

Time management

Documentation

Teamwork

Education

Bachelor's degree preferred

Tools

MS Office

Case management software

Job description

Elevate is recruiting Employment Investigation Analysts to join our Legal Managed Services team supporting Employment Investigations.

These roles are on-site in Arlington, VA and are a 2-month Temporary position with the possibility of going permanent.

The Employment Investigation Analyst is an entry-level to early-career investigations professional responsible for supporting workplace investigations and related case management activities. This role focuses on delivering consistent, high-quality support for lower-complexity matters and assisting with the factual, documentation, and workflow components of medium-complexity investigations. The Employment Investigation Analyst works within a structured operating model, utilizing standardized playbooks, templates, and quality controls to ensure accuracy, timeliness, and compliance with customer requirements. The role is well-suited for individuals with backgrounds in legal operations, paralegal services, employee relations support, compliance operations, or employment litigation support.

Specifically, the Employment Investigation Analysts will:

• Support matter intake, initial scoping, and development of investigation plans using approved templates and escalation criteria.
• Review documents, evidence, and case materials; organize information into chronologies, evidence logs, and issue summaries.
• Compare facts against applicable policies, procedures, and investigation playbooks under the direction of more senior investigators.
• Prepare factual summaries, closure notes, evidence indexes, and draft case documentation.
• Maintain accurate case records, status updates, and documentation within customer-approved case management systems.
• Escalate potential risks, missing information, conflicting evidence, or unusual fact patterns to mid-level or senior investigators.
• Support quality assurance initiatives by following established workflows, templates, checklists, and feedback mechanisms.
• Assist with preparation of investigation files and related reporting requirements.
• Meet productivity, quality, and service level expectations within a high-volume operating environment.
• Protect confidential and sensitive information in accordance with company and customer requirements.

Experience

• 1–3 years of experience in legal operations, paralegal services, employee relations support, compliance operations, investigations support, or employment litigation support.
• Experience working in a structured, process-driven environment with defined workflows and quality standards.
• Experience handling confidential or sensitive information with discretion and professionalism.

Skills for Success

• Strong written communication and documentation skills, with the ability to summarize facts clearly and objectively.
• Excellent attention to detail and organizational skills.
• Ability to review, analyze, and organize documents and evidence efficiently.
• Ability to follow established procedures, templates, and investigative protocols.
• Strong time management skills and ability to manage multiple tasks simultaneously.
• Sound judgment regarding when to elevate issues or seek guidance.
• Ability to work effectively in a high-volume, team-oriented environment.

Technical Skills

• Proficiency with Microsoft Office applications and case management or workflow tools.

Qualifications

• Bachelor's degree preferred.
• Degrees in Legal Studies, Criminal Justice, Human Resources, Business Administration, Political Science, Psychology, or related disciplines are preferred.
• Relevant professional certifications, paralegal certification, HR certifications, or investigation-related training are considered a plus.
• Equivalent combinations of education and relevant professional experience will be considered.

Compensation

• The pay rate for this on-site temporary role is $29-34/hour based on job-related skills and experience.