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Job Title: Employee Relations Specialist
Telework Type: Part-Time Telework
Work Type: Hybrid
Work Location: Reston, VA (Preferred), will consider the right person in Glendale, AZ.
Job Summary:
- As an Employee Relations (ER) Specialist at the client, you will play a key role in upholding our Vision, Values, and Commitments (VV&Cs) and maintaining a fair and respectful work environment for all client colleagues.
- Client's ER Partners conduct thorough investigations into workplace issues, resolve escalated employee concerns, and provide expert guidance on ER matters to both leaders and staff. While you will primarily manage ER activities within your assigned geographic region, your expertise may also be called upon to support and coordinate efforts cross-regionally.
- This position's work location will be in one of our home office locations (Reston, VA; Glendale, AZ; or Houston, TX), and there is no relocation authorized.
- This position is designated as part-time telework per our global telework policy and will require at least three days of in-person attendance per week at the assigned office or project.
- Weekly in-person schedules will be determined by the individual and their supervisor, in consultation with functional or project leadership.
Major Responsibilities:
- Manage complex employment-related investigations, end-to-end, including conducting intake meetings, background research, investigative interviews, report-writing, corrective actions, and debrief meetings, across client projects and office locations.
- Investigate complaints involving violations of Company policy, including allegations of discrimination, harassment, retaliation, bullying, and other inappropriate behavior.
- Employee Relations Specialist coach and advise all levels of management through employee relations matters (e.g., interpersonal conflicts, communication of employment decisions, advice on policy application, performance management, mental health concerns, workforce reductions, etc.).
- Partner closely with global cross-functional partners within the ER Communities of Expertise, Legal, Human Resources, Ethics and Compliance, Security, Industrial/Labor Relations, and business units.
- Facilitate ER training for managers and supervisors and participate in projects led by the ER team.
- Partner closely with the ER Communities of Expertise colleagues to leverage ER data to proactively identify opportunities to enhance the employee experience.
- Deliver workforce reduction processes as initiated by Project HR and Project Management.
- Other duties as required.
Education and Experience Requirements:
- Level 1
- Requires a bachelor's degree (or international equivalent) and 5-8 years of relevant experience or 9-12 years of relevant work experience.
- Level 2
- Requires a bachelor's degree (or international equivalent) and 8-10 years of relevant experience or 12-14 years of relevant work experience.
Required Knowledge and Skills:
- Formal training and/or certification in investigations is preferred.
- Proven track record of conducting workplace investigations that will withstand legal scrutiny.
- Strong understanding of employment law, compliance, and ER best practices.
- Experience presenting findings and recommendations to all levels of leadership, including those with dissenting opinions.
- High level of discretion and ethical judgment.
- Proficiency in electronic case management applications.
- Able to work effectively across geographical and cultural boundaries.
- Able to demonstrate a high degree of empathy balanced against an ability to provide direct feedback and engage in difficult and sensitive conversations.
- Proficiency in analyzing ER data to generate comprehensive reports, identify trends, and derive actionable insights for business and project leaders.
- Ability to travel as required.
Benefits:
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About GTT
- GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!