Employee Relations Specialist

Insight Global; Buffalo Grove (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

Insight Global is seeking an Office Manager / Front Office Coordinator for a growing manufacturing company in Buffalo Grove, IL. You will be the face of the office, handling inquiries, coordinating operations, and supporting events to maintain a welcoming, professional environment.

Responsibilities include greeting visitors and customers, managing calls, coordinating supplies and mail, supporting executive assistants, planning lunches and team events, and maintaining organized offices while

Qualifications

• 2+ years in Office Manager/Administrative roles.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office Suite.

Responsibilities

• Serve as the first point of contact for visitors, customers, and incoming phone calls
• Manage and route incoming calls while providing exceptional customer service
• Coordinate office supplies, vendor relationships, and general office needs
• Manage incoming and outgoing mail, including processing checks and preparing lockbox deposits
• Assist with executive and administrative support as needed
• Coordinate company lunches, employee appreciation events, holiday parties, and team gatherings
• Support employee engagement initiatives and help foster a positive workplace culture
• Maintain organization of office common areas and ensure a professional office environment
• Assist with special projects and additional administrative tasks as business needs evolve
• Act as a key resource for employees and help support daily office operations

Skills

Communication

Organization

Customer service

Multitasking

Microsoft Office Suite

Tools

Outlook

Word

Excel

Job description

Insight Global is seeking an Office Manager / Front Office Coordinator for a growing manufacturing company dedicated to delivering high-quality products and fostering a positive, employee-focused culture. This individual will serve as the face of the office, ensuring daily operations run smoothly while creating a welcoming and professional environment for employees, customers, and visitors.

The ideal candidate is organized, personable, and proactive with a strong customer service mindset. This role is perfect for someone who enjoys wearing multiple hats, building relationships, planning events, and being the go-to resource for office operations.

Responsibilities

• Serve as the first point of contact for visitors, customers, and incoming phone calls
• Manage and route incoming calls while providing exceptional customer service
• Coordinate office supplies, vendor relationships, and general office needs
• Manage incoming and outgoing mail, including processing checks and preparing lockbox deposits
• Assist with executive and administrative support as needed
• Coordinate company lunches, employee appreciation events, holiday parties, and team gatherings
• Support employee engagement initiatives and help foster a positive workplace culture
• Maintain organization of office common areas and ensure a professional office environment
• Assist with special projects and additional administrative tasks as business needs evolve
• Act as a key resource for employees and help support daily office operations

Required Qualifications

• 2+ years of experience in an Office Manager, Administrative Assistant, Office Coordinator, Receptionist, or similar administrative role
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Professional and friendly demeanor with outstanding interpersonal skills
• Ability to multitask and prioritize responsibilities in a fast-paced environment
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel)