Employee Relations Manager — On-Site HR Leader

Parnall Law; Albuquerque (NM); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Salary range

Full benefits

Life & disability insurance

401(k)

PTO & holidays

Annual trip

Job summary

Parnall Law Firm in Albuquerque is hiring an Employee Relations Manager to support HR operations, benefits, and compliance. You will be the trusted contact for employees, resolving concerns, guiding benefits, and protecting the integrity of transitions while maintaining confidentiality.

The role requires 5–8 years in HR with at least 3 in employee relations, knowledge of employment law, and strong communication.

Qualifications

• 5–8 years of HR experience with at least 3 years in direct employee relations and complaint investigations
• SHRM certification, formal Association of Workplace Investigators training, or EEOC training preferred
• Working knowledge of employment law and benefits regulations
• Sound judgment and discretion handling sensitive matters
• Strong written and verbal communication and active listening

Responsibilities

• Serve as the primary intake point for employee complaints; document intake, investigation steps, and resolution
• Conduct or coordinate fact-finding for complaints with interviews and document review
• Maintain confidentiality and neutrality in all complaint handling
• Administer employee benefits programs and liaison with carriers/brokers
• Guide employees through open enrollment and life events, reconcile benefits invoices
• Manage end-to-end termination processes including COBRA notifications
• Attend and summarize exit interviews; coordinate performance reviews and documentation
• Ensure compliance with federal/state employment law and firm policy

Skills

HR experience

3+ years in employee relations

SHRM certification preferred

Employment law knowledge

Strong communication

Discretion and confidentiality

Team player

On-site availability

Job description

Parnall Law Firm in Albuquerque is hiring an Employee Relations Manager to support HR operations, benefits, and compliance. You will be the trusted contact for employees, resolving concerns, guiding benefits, and protecting the integrity of transitions while maintaining confidentiality.

The role requires 5–8 years in HR with at least 3 in employee relations, knowledge of employment law, and strong communication.