Employee Relations Manager | 401(k) Match + PTO

Prairie Band Casino & Resort; Mayetta (KS); On-site; USD 61,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401k with match

Profit-sharing bonus

Holiday pay

Gas discount

Paid time off

Job summary

Prairie Band Casino & Resort in Kansas is seeking a Team Member Relations Manager to maintain confidentiality, promote open communication, and oversee the team member grievance process. You will monitor labor law compliance and advise management on performance and environment issues.

The role requires strong HR management experience, a Bachelor’s degree in HR or related field, and knowledge of tribal employment law.

Qualifications

• Five years of Human Resources management experience, with one year administration experience.
• Bachelor's degree in Human Resources, Business Administration or an equivalent combination of education and experience. An additional 5+ years of gaming experience may be substituted for the education requirement.
• A record of satisfactory performance and reliability in all prior and current employment as evidenced by positive employment references from previous and current employers.
• Strong supervisory and management skills.
• Exceptional facilitation and communication abilities.
• Technical expertise in Tribal employment law, the Fair Labor Standards Act, and PBCR’s application of the Family Medical Leave Program.
• The ability to maintain an established work schedule that provides management oversight of team members, and on-call assistance, including nights, weekends and holidays.
• Effective use of organizational and planning skills with attention to detail and follow-through.
• Knowledge of Microsoft Office Suite, Microsoft Word, Microsoft Excel, and internet software.
• Computer-related problem-solving skills through the use of available trainings and help desk.
• PHR or SPHR certified

Responsibilities

• Develop and administer the Team Member Relations Program; Team Member advocacy, and diversity program.
• Interfaces with Team Members, government agencies, and educational institutions.
• Reviews exit interviews with department leadership to determine corrective action to retain valued staff and/or improve Team Member retention.
• Discusses exit interview findings with senior management, and identify opportunities for improvement.
• With approval from senior management, establishes constructive Team Member relations practices that support a positive employer-Team Member relationship and morale within the parameters of Company’s principles, policies, and programs.
• Reviews current Team Member policies for compliance with local, state, government and tribal labor policies and regulations, and advises Senior Management of areas of concern.
• Oversees the administration of PBCR’s classification of Team Members consistent with the provisions of the Fair Labor Standards Act, the Family Medical Leave Program, and Team Member leave under established policies and procedures.
• Acts as primary contact between management and Team Member during initial stages of conflict management including mediation and grievance proceedings. Facilitates dispute resolution and investigation of Team Member grievances.
• Helps Team Members, supervisors, and department heads to settle work-related conflicts through advice and recommendation.
• Maintains the highest level of confidentiality.
• Promotes development of top talent within the property in accordance with company plans.
• Protects company and Team Member interests in the grievance process, within current Human Resources policies in evaluating Team Member complaints.
• Advises senior management of significant employment challenges that affect the overall work environment of the Property and the achievement of PBCR’s strategic objectives.
• Oversees PBCR’s training and Team Member development program.
• Answers all Team Member or public requests promptly and professionally.
• Maintains an exceptional personal appearance and behavior, reflecting the image of the Property and the Human Resources Department.
• Remains abreast of current trends, regulatory changes, and cost containment alternatives.
• Ensures Director is aware of and advised of the status of any outstanding Human Resources issues and projects.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include maintaining sufficient staffing levels; interviewing, hiring, and training Team Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems.
• Develops and participates in special projects and completes other duties as requested or assigned.

Skills

HR management

Supervisory skills

Communication skills

Organizational skills

Microsoft Office

Regulatory knowledge

Education

Bachelor's degree in HR or Business Admin

PHR or SPHR preferred

Tools

Microsoft Office Suite

Microsoft Word

Microsoft Excel

Internet software

Job description

Prairie Band Casino & Resort in Kansas is seeking a Team Member Relations Manager to maintain confidentiality, promote open communication, and oversee the team member grievance process. You will monitor labor law compliance and advise management on performance and environment issues.

The role requires strong HR management experience, a Bachelor’s degree in HR or related field, and knowledge of tribal employment law.