Employee Relations Manager

Mountaire Farms; Lumber Bridge (NC); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Eight paid holidays

Medical plans

Dental and Vision

Retirement plan

Profit sharing

Employee discounts

Tuition reimbursement

Job summary

Mountaire Farms is seeking an experienced Employee Relations Manager to support our night-shift operations in Lumber Bridge, North Carolina. This is a full-time, on-site leadership position in a fast-paced poultry manufacturing environment.

The Manager will be a visible HR partner on the production floor, collaborating with Operations leaders, supervisors, and the broader HR team, while independently making sound decisions during night shifts and escalating issues as needed.

Qualifications

• Bachelor’s degree in HR, Business, or related field preferred; equivalent HR experience considered.
• 3-5 years HR Generalist experience.
• Experience conducting sensitive workplace investigations.
• Knowledge of FMLA and ADA compliance.
• I-9 compliance experience.

Responsibilities

• Lead and conduct sensitive employee-relations investigations on the production floor.
• Coach Operations leaders on employee relations, performance, and policy application.
• Identify risks, mitigate them, and escalate when needed.
• Maintain documentation of investigations and case files.
• Provide on-site HR support to a large hourly workforce.
• Build relationships with employees and leaders through regular floor presence.
• Develop team members within Employee Relations/HR.

Skills

Investigations

Employee relations

Policy compliance

HR leadership

Coaching leaders

Communication

Conflict resolution

FMLA/ADA knowledge

Education

Bachelor’s in HR

Tools

HRIS

Form I-9 knowledge

Job description

Primary Purpose

Mountaire Farms is seeking an experienced Employee Relations Manager to support our night-shift operations in Lumber Bridge, North Carolina. This is a full-time, on-site leadership position in a fast-paced poultry manufacturing environment.

Job Description

Night Shift

Primary Purpose

Mountaire Farms is seeking an experienced Employee Relations Manager to support our night-shift operations in Lumber Bridge, North Carolina. This is a full-time, on-site leadership position in a fast-paced poultry manufacturing environment.

This is not a traditional office-based HR role. The Employee Relations Manager will be a visible HR partner on the production floor, working closely with Operations leaders, supervisors, employees, Medical/Benefits, and the broader HR team. The successful candidate must be comfortable making sound decisions independently during night-shift operations while knowing when an issue requires immediate escalation.

The primary focus of this position is employee relations, workplace investigations, compliance, risk mitigation, and people leadership. The manager will help ensure employee concerns are addressed promptly, consistently, fairly, and in accordance with company policy and applicable employment laws.

Major Duties & Responsibilities

• Lead and conduct sensitive and complex employee-relations investigations, including harassment, discrimination, retaliation, workplace conduct, policy violations, leadership concerns, and other employee complaints.
• Interview employees and witnesses, review evidence, document findings, assess credibility, and provide fact-based recommendations.
• Coach and advise Operations leaders on employee relations, corrective action, performance management, attendance, workplace conduct, and consistent application of company policies.
• Recognize potential employment-law and business risks, take appropriate steps to mitigate risk, and
• Maintain working knowledge of FMLA, ADA and the interactive process, and partner with the appropriate HR/Benefits resources on leave and accommodation matters.
• Understand Form I-9 and employment eligibility verification requirements and support compliant employment practices.
• Provide hands-on HR support to a large, diverse and multicultural hourly workforce in a production environment.
• Build strong working relationships with employees and leaders by maintaining a regular presence on the production floor.
• Manage, coach, and develop members of the Employee Relations/HR team.
• Maintain accurate, objective, and confidential investigation and employee-relations documentation.
• Identify employee-relations trends and partner with leadership on proactive solutions to improve engagement, retention, accountability, and workplace culture.
• Work independently on night shift and exercise sound judgment when senior HR leadership may not be physically present.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; equivalent relevant HR experience may be considered based on company requirements.
• 3 - 5 years Human Resources Generalist experience.
• Demonstrated employee relations experience, including independently conducting sensitive workplace investigations.
• Practical knowledge of employment laws and HR compliance, particularly FMLA and ADA.
• Working knowledge of Form I-9 compliance and employment eligibility processes.
• Experience coaching leaders and providing recommendations involving corrective action, performance, policy, and employee-relations matters.
• Previous experience leading or managing employees.
• Strong judgment with the ability to recognize, assess, mitigate, and appropriately elevate organizational and employment‑related risk.
• Excellent communication, conflict‑resolution, interviewing, documentation, and interpersonal skills.
• Ability to work independently and make timely decisions in a high‑volume, fast‑paced production environment.
• Ability to effectively work with employees and leaders from diverse cultural and linguistic backgrounds.
• Manufacturing, poultry, food production, or similar high‑volume industrial experience strongly preferred.
• PHR/SPHR or SHRM‑CP/SHRM‑SCP certification preferred, but not required.

About Us

Are you looking for more than just a job? The culture at Mountaire is one of our greatest strengths and most valued assets. We maintain the same core values and family‑focused work environment that we’ve operated with since day one. You will find that your peers, supervisor and team members are genuinely committed to, not only your success, but also working together to provide high‑quality products to our customers. We are a service to one another and to our customers, demonstrating operational excellence and outstanding performance.

ABOUT THE TEAM

Mountaire Farms is an agricultural food production and processing company providing work for over 10,000 people at facilities in Arkansas, Delaware, Maryland, Virginia, and North Carolina. Now the fourth largest chicken company in the United States, we are still family owned and fully committed to giving back to the communities where we do business. At Mountaire Farms, our culture is what defines us. It sets us apart from our competition and reinforces what we stand for. Supporting each other, uplifting each other, and helping each other succeed -- that’s the Mountaire way! Our vision is to provide growth, stability, and opportunities for our people, our customers, and our communities by profitably delivering wholesome quality chicken.

Total Compensation

Mountaire also offers an amazing total compensation package! A few examples of our benefits that may be offered to you are: eight paid holidays, Medical Plans with free onsite Health and Wellness Centers, Dental and Vision Programs, Employee Assistance Program for you and your family, Retirement Planning with 401(k), Profit Sharing, Employee Discounted Chicken Sales, Employee Discounts with partners (Car Purchase, Phone Plans, & Shopping), Tuition Reimbursement and many exciting career development programs!