Retention Specialist

Mountaire Farms; Selbyville (DE); On-site; USD 42,000 - 54,000; Full time

Job summary

Mountaire Farms in Selbyville, Delaware seeks a Training Onboarding Coordinator to guide new hires on the Production floor, tracking skill improvements toward certification and helping reduce absenteeism and turnover for our team.

You will lead new hire orientation, provide translation as needed, participate in roundtable meetings with HR and Employee Relations, monitor onboarding metrics, and support retention initiatives while performing other duties as assigned.

Qualifications

• High School Diploma or GED.
• Bilingual in Haitian Creole/English or Spanish/English preferred but not required.
• 2 years’ experience in a comparable role.
• Excellent interpersonal skills.
• The ability to teach and coach others.
• Must possess patience.

Responsibilities

• Assists new employees on the Production floor to support them as they transition into their new role.
• Leads the new hire onboarding program by presenting in orientation and providing translation as needed.
• Assists in roundtable meetings and activities directed by the Complex Human Resources Manager and Employee Relations Manager to improve retention and turnover.

Skills

Interpersonal skills

Teaching/Coaching

Patience

Bilingual communication

Education

High School Diploma or GED

Job description

JOB DESCRIPTION

Coordinates programs focused on new employee training/onboarding. Assists new employees in the activities of the processing departments to achieve goals for customer satisfaction, safety, quality and yield; as well as to reduce employee absenteeism and turnover - particularly with employees with less than 90 days of employment.

Primary Purpose

Coordinates programs focused on new employee training/onboarding. Assists new employees in the activities of the processing departments to achieve goals for customer satisfaction, safety, quality and yield; as well as to reduce employee absenteeism and turnover - particularly with employees with less than 90 days of employment.

Schedule:

5:00pm-1:30am Monday-Friday, occasional Saturday work as scheduled.

Major Duties & Responsibilities

• Assists new employees on the Production floor to support them as they transition into their new role. This includes tracking skills improvement to meet certification level. Responsible for monitoring absenteeism of new hires which includes contacting them if absent.
• Leads the new hire onboarding program by presenting in orientation and providing translation as needed.
• Assists in roundtable meetings and activities directed by the Complex Human Resources Manager and Employee Relations Manager to improve retention and turnover. All other duties as assigned.

Qualifications

• High School Diploma or GED.
• Bilingual in Haitian Creole/English or Spanish/English preferred but not required.
• 2 years’ experience in a comparable role.
• Excellent interpersonal skills.
• The ability to teach and coach others.
• Must possess patience.

About Us

Are you looking for more than just a job? The culture at Mountaire is one of our greatest strengths and most valued assets. We maintain the same core values and family-focused work environment that we’ve operated with since day one. You will find that your peers, supervisor and team members are genuinely committed to, not only your success, but also working together to provide high-quality products to our customers. We are a service to one another and to our customers, demonstrating operational excellence and outstanding performance.

Mountaire Overview

Mountaire Farms is an agricultural food production and processing company providing work for over 10,000 people at facilities in Arkansas, Delaware, Maryland, Virginia, and North Carolina. Now the fourth largest chicken company in the United States, we are still family owned and fully committed to giving back to the communities where we do business. At Mountaire Farms, our culture is what defines us. It sets us apart from our competition and reinforces what we stand for. Supporting each other, uplifting each other, and helping each other succeed -- that’s the Mountaire way! Our vision is to provide growth, stability, and opportunities for our people, our customers, and our communities by profitably delivering wholesome quality chicken.

ABOUT THE TEAM

Mountaire Farms is an agricultural food production and processing company providing work for over 10,000 people at facilities in Arkansas, Delaware, Maryland, Virginia, and North Carolina. Now the fourth largest chicken company in the United States, we are still family owned and fully committed to giving back to the communities where we do business. At Mountaire Farms, our culture is what defines us. It sets us apart from our competition and reinforces what we stand for. Supporting each other, uplifting each other, and helping each other succeed -- that’s the Mountaire way! Our vision is to provide growth, stability, and opportunities for our people, our customers, and our communities by profitably delivering wholesome quality chicken.

Total Compensation

Mountaire also offers an amazing total compensation package! A few examples of our benefits that may be offered to you are: eight paid holidays, Medical Plans with free onsite Health and Wellness Centers, Dental and Vision Programs, Employee Assistance Program for you and your family, Retirement Planning with 401(k), Profit Sharing, Employee Discounted Chicken Sales, Employee Discounts with partners (Car Purchase, Phone Plans, & Shopping), Tuition Reimbursement and many exciting career development programs!