Retention Specialist

Socket.dev; Selbyville (DE); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Eight paid holidays

Onsite health centers

Dental and Vision programs

Employee Assistance Program

401(k) with Profit Sharing

Discounted chicken sales

Partner discounts

Tuition Reimbursement

Career development programs

Job summary

Mountaire Farms is seeking a role focused on coordinating new employee onboarding and training on the production floor. The position supports new hires as they transition into their roles and tracks skill improvements to meet certification levels.

The role involves translating during orientation, assisting in HR roundtable activities and working to reduce absenteeism while improving employee retention. A strong emphasis on teamwork and communication is expected.

Qualifications

• High School Diploma or GED required.
• Bilingual in Haitian Creole/English or Spanish/English preferred but not required.
• 2 years' experience in a comparable role.
• Excellent interpersonal skills.
• Ability to teach and coach others.
• Must possess patience.

Responsibilities

• Assists new employees on the Production floor to support them as they transition into their new role.
• Leads the new hire onboarding program by presenting in orientation and providing translation as needed.
• Assists in roundtable meetings and activities directed by HR managers to improve retention and turnover.

Skills

Interpersonal skills

Teaching / coaching

Patience

Bilingual Haitian Creole / English

Bilingual Spanish / English

Education

High School Diploma or GED

Job description

Primary Purpose

Coordinates programs focused on new employee training/onboarding. Assists new employees in the activities of the processing departments to achieve goals for customer satisfaction, safety, quality and yield; as well as to reduce employee absenteeism and turnover - particularly with employees with less than 90 days of employment.

Schedule

4:30pm-1:00am Monday-Friday, occasional Saturday work as scheduled.

Major Duties & Responsibilities

1. Assists new employees on the Production floor to support them as they transition into their new role. This includes tracking skills improvement to meet certification level. Responsible for monitoring absenteeism of new hires which includes contacting them if absent.
2. Leads the new hire onboarding program by presenting in orientation and providing translation as needed.
3. Assists in roundtable meetings and activities directed by the Complex Human Resources Manager and Employee Relations Manager to improve retention and turnover. All other duties as assigned.

Qualifications

• High School Diploma or GED.
• Bilingual in Haitian Creole/English or Spanish/English preferred but not required.
• 2 years' experience in a comparable role.
• Excellent interpersonal skills.
• The ability to teach and coach others.
• Must possess patience.

Are you looking for more than just a job? The culture at Mountaire is one of our greatest strengths and most valued assets. We maintain the same core values and family-focused work environment that we've operated with since day one. You will find that your peers, supervisor and team members are genuinely committed to, not only your success, but also working together to provide high-quality products to our customers. We are a service to one another and to our customers, demonstrating operational excellence and outstanding performance.

Mountaire Overview

Mountaire Farms is an agricultural food production and processing company providing work for over 10,000 people at facilities in Arkansas, Delaware, Maryland, Virginia, and North Carolina. Now the fourth largest chicken company in the United States, we are still family owned and fully committed to giving back to the communities where we do business. At Mountaire Farms, our culture is what defines us. It sets us apart from our competition and reinforces what we stand for. Supporting each other, uplifting each other, and helping each other succeed -- that's the Mountaire way! Our vision is to provide growth, stability, and opportunities for our people, our customers, and our communities by profitably delivering wholesome quality chicken.

Total Compensation

Mountaire also offers an amazing total compensation package! A few examples of our benefits that may be offered to you are:

• eight paid holidays
• Medical Plans with free onsite Health and Wellness Centers
• Dental and Vision Programs
• Employee Assistance Program for you and your family
• Retirement Planning with 401(k)
• Profit Sharing
• Employee Discounted Chicken Sales
• Employee Discounts with partners (Car Purchase, Phone Plans, & Shopping)
• Tuition Reimbursement
• many exciting career development programs!