Employee Relations Leader — Conflict Resolution & Compliance

Catherine Hershey Schools for Early Learning; Hershey (PA); On-site; USD 70,000 - 93,000; Full time

Job summary

Catherine Hershey Schools for Early Learning in Hershey, PA, seeks an Employee Relations Manager to support CHS across the organization. The role focuses on labor and employee relations, ensuring consistent handling of corrective actions up to termination, and partnering with HR to develop performance improvement plans.

The successful candidate will provide training on investigations, corrective action, conflict resolution, and promoting an equitable working environment, coordinating with the

Qualifications

• Bachelor's Degree required.
• SHRM-CP, SHRM-SCP, or SPHR Certifications preferred.
• Minimum 5 years of relevant experience.
• Thorough understanding of state and federal laws concerning employment and employee relations.
• Ability to manage multiple cases and deadlines.
• Excellent oral and written communication skills.
• Excellent judgement and organization skills.
• Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.
• Ability to comprehend, interpret, and apply law and policy.
• Ability to foster an equitable environment.
• Commitment to the mission and values of CHS and MHS.
• U.S. work authorization and successful completion of pre-employment background checks and clearances.

Responsibilities

• Maintains positive relations with CHS employees.
• Provide guidance and counseling on employee relations, performance concerns, and conflict resolution.
• Advises and trains managers and supervisors in best employee relations practices.
• Advises and trains management and HR Generalist in employee relations best practices.
• Support Centers on employee relations issues ranging from reasonable suspicion to DHS regulatory violation.
• Assists with employee relations investigations in the workplace.
• Collaborates with HR Director and Office of General Counsel on escalation and policy interpretation.
• Researches and explains employment laws to managers, supervisors, and employees.
• Adjusts and conducts annual refresher trainings for supervisors and center HR Generalists.
• Analyzes data from stay interviews, exit surveys, and focus groups to improve retention.
• Ensuring compliance with laws and fostering an inclusive environment.
• Other duties as assigned.

Skills

Communication skills

Judgement and organization

Conflict resolution

MS Office proficiency

Time management

Education

Bachelor's Degree

Tools

MS Office Suite

Job description

Catherine Hershey Schools for Early Learning in Hershey, PA, seeks an Employee Relations Manager to support CHS across the organization. The role focuses on labor and employee relations, ensuring consistent handling of corrective actions up to termination, and partnering with HR to develop performance improvement plans.

The successful candidate will provide training on investigations, corrective action, conflict resolution, and promoting an equitable working environment, coordinating with the