Employee-Owned Store Manager: Lead Customer Experience

Huck's Food and Fuel; Peoria (IL); In loco; USD 60.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401K with match

Paid time off

Employee discounts

ESOP

Descrizione del lavoro

Huck's Food and Fuel is seeking a Store Manager to run Huck’s Market with an emphasis on excellent customer service, store cleanliness, and profitability. As an owner-driven, 100% Employee-Owned company, you will lead store operations and a team to meet business goals while upholding our customer-first philosophy.

You will manage daily operations, staffing, merchandising, and safety, while implementing cost controls and community engagement to drive sales and customer loyalty.

Competenze

• Leadership experience managing store teams or departments.
• Proven track record of delivering strong customer service.
• Experience with inventory procedures and loss prevention.

Mansioni

• Lead store operations to ensure profitability and policy compliance.
• Manage staffing schedules to meet business needs.
• Maintain high store cleanliness and appearance standards.
• Resolve customer issues using established MAKE IT RIGHT procedures.
• Oversee cash handling, deposits, and banking procedures.
• Coordinate merchandising, promotions, and stock levels with vendors.
• Ensure safety, security, and compliance with laws and company policies.
• Support HR in training, scheduling, and performance cues.
• Monitor expenses and communicate results to leadership.

Conoscenze

People management

Customer service

Inventory control

Budget awareness

Descrizione del lavoro

Huck's Food and Fuel is seeking a Store Manager to run Huck’s Market with an emphasis on excellent customer service, store cleanliness, and profitability. As an owner-driven, 100% Employee-Owned company, you will lead store operations and a team to meet business goals while upholding our customer-first philosophy.

You will manage daily operations, staffing, merchandising, and safety, while implementing cost controls and community engagement to drive sales and customer loyalty.