Service Advisor

Sullivan Tire & Auto Service; Waltham (MA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health Insurance – including Medical, Vision, and Dental

Life and Disability Insurance

Paid Holidays, Personal Time, and Vacation Time

Discounted Services

Employee Owned! ESOP Retirement Plan

Flexible Spending

401(k) with Company Match

Tuition Reimbursement

Job summary

A leading tire and auto service provider in Waltham is seeking a Service Advisor to enhance customer satisfaction and build loyalty. Responsibilities include greeting customers, providing product information, and handling service needs. Candidates should have a high school diploma and customer service experience in retail. The position offers health insurance, 401(k) with company match, paid holidays, and other benefits. This role is ideal for those passionate about the automotive industry.

Qualifications

• High school diploma or equivalent required.
• Customer service experience in a retail environment is necessary.
• Strong telephone skills needed.

Responsibilities

• Greet customers and build a loyal customer base.
• Provide customers with product information and handle appointments.
• Foster a positive and friendly environment.

Skills

Customer service experience in a retail environment

Strong telephone skills

Sales track record in automotive environment

Education

High school diploma or equivalent

Job description

Sullivan Tire, an employee-owned company, currently has an opportunity to be a Service Advisor. The Service Advisor will be a customer service focused individual.

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment.
• Provide customers with product information, schedule appointments, and handle their tire and auto service needs.
• High school diploma or equivalent.
• Customer service experience in a retail environment.
• Strong telephone skills.
• Understanding the tire and auto service industry is a plus.
• Dependable Transportation.
• A proven sales track record in an automotive environment is a plus.

Benefits

• Health Insurance – including Medical, Vision, and Dental
• Life and Disability Insurance
• Paid Holidays, Personal Time, and Vacation Time
• Discounted Services
• Employee Owned! ESOP Retirement Plan
• Flexible Spending
• 401(k) with Company Match
• Tuition Reimbursement

EEO Statement

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.