Employee Housing Operations Lead

Alterra Mountain Company; Colorado; On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Free season pass to Winter Park andall

Discounted friends & family tickets

Medical, dental, vision, life, paidPar

Job summary

Alterra Mountain Company at Winter Park Resort is seeking an experienced Employee Housing Assistant Manager to oversee daily administrative housing operations and coordinate between residents, housing staff, maintenance, and HR. This role ensures policy compliance and smooth workflow.

You will manage scheduling, housing systems, payroll deductions, move-in/out, and reporting while coaching the admin team and developing SOPs.

Qualifications

• High School diploma required.
• College degree preferred.
• 2-3 years’ experience developing and managing a department budget.
• Minimum of two years in a supervisory position or equivalent.
• Property management experience desirable.
• Proficient in MS Office and Excel; able to learn new systems quickly.

Responsibilities

• Oversee move-in and move-out processes for employees and approved non-employees, including assignment coordination and key distribution.
• Monitor daily system activity and housing workflows to ensure timely completion.
• Coordinate with Recruiting and hiring managers on workforce plans and housing needs.
• Manage scheduling and task assignment for the administrative team.
• Use housing systems (Rent Manager, RTP, DNA Fusion/Engage) to maintain records and reports.
• Support payroll deduction housing payments and prorated calculations.
• Review move-out inspection reports for security deposits and deductions.
• Track housing-related expenses and prepare financial records.
• Respond to resident housing concerns and escalate when needed.
• Attend HOA meetings and communicate updates to leadership.
• Manage key and access control processes; guide administrative staff.
• Provide coaching, onboarding, and development for the admin team.
• Develop SOPs and housing workflows to ensure consistency and compliance.
• Oversee mail handling, parking compliance, and furniture/equipment logistics.
• Assist with safety and fire code communications for residents.

Skills

Time management

Supervisory experience

Conflict resolution

Budget management

Education

High School diploma

College degree preferred

Tools

MS Office

Excel

Email/Internet

Job description

Alterra Mountain Company at Winter Park Resort is seeking an experienced Employee Housing Assistant Manager to oversee daily administrative housing operations and coordinate between residents, housing staff, maintenance, and HR. This role ensures policy compliance and smooth workflow.

You will manage scheduling, housing systems, payroll deductions, move-in/out, and reporting while coaching the admin team and developing SOPs.