Employee Experience Coordinator

boysgirlsclubsofwesternpennsylvania; Pittsburgh (Allegheny County); On-site; USD 42,000 - 68,000; Full time

Job summary

Boys & Girls Clubs of Western Pennsylvania is seeking an Employee Experience Coordinator to join our onsite HR team in Pittsburgh. This early-career role focuses on delivering a positive employee experience, supporting onboarding, communications, and engagement while collaborating with the HR team and internal partners.

You will manage day-to-day HR communications, maintain records, assist with events, and help shape culture initiatives.

Qualifications

• Bachelor’s degree in HR, business administration, or a related field.
• At least two years of HR/people operations or similar experience.
• Strong organizational and multi‑tasking abilities.
• Excellent written and verbal communication with a service mindset.
• Ability to handle confidential information with discretion.
• Onsite presence and dependable, with ownership of tasks.

Responsibilities

• Own the HR inbox and respond to employee inquiries.
• Coordinate onboarding activities and day‑one support.
• Support employee engagement and culture initiatives.
• Maintain accurate HR records and assist with documentation.
• Provide admin support and coordinate scheduling.
• Assist with offboarding and transitions.
• Uphold confidentiality and policy compliance.
• Collaborate with HR team and internal partners.

Skills

HR

Onboarding

Communication

Confidentiality

Organization

Education

Bachelor’s degree in HR or related field

Job description

Position Summary

The Employee Experience Coordinator is an onsite, early‑career HR professional responsible for supporting a positive, consistent, and engaging employee experience. This role serves as the face of the employee experience within the administrative office, managing day‑to‑day HR communications, supporting onboarding, and assisting with employee engagement and culture initiatives. This position works closely with the HR team and internal partners and provides meaningful exposure across core HR functions, offering opportunities for professional growth as organizational needs evolve.

Key Responsibilities

• Serve as the primary owner of the HR inbox, responding to employee inquiries and escalating issues as appropriate
• Coordinate and manage onboarding activities, including pre‑hire communication, new hire paperwork, orientation scheduling, and day‑one support
• Support employee engagement and culture initiatives, including internal events, recognition efforts, and on‑site activities
• Act as a visible, approachable HR presence within the administration office
• Maintain accurate employee records and assist with HR documentation and data entry
• Support internal HR communications related to policies, programs, and employee updates
• Provide administrative support to the HR team, including scheduling, tracking tasks, and maintaining internal resources
• Assist with offboarding coordination and support a consistent employee transition experience
• Uphold confidentiality and ensure compliance with organizational policies and procedures
• Gain exposure to broader HR operations and initiatives as the role evolves and organizational needs grow

Qualifications & Core Attributes

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
• At least two years of experience in HR, people operations, administration, or a related role
• Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment
• Professional written and verbal communication skills with a people‑first, service‑oriented mindset
• Ability to handle sensitive and confidential information with discretion and sound judgment
• Approachable, dependable onsite presence with strong follow‑through and ownership of tasks

Notice

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Our organization prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.