Employee Benefits Service Advisor

Vizance; Racine (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive employee benefits package

401(k) match

Paid Time Off

Life Insurance

Disability Insurance

401(k) match

Paid Time Off

Educational opportunities

Growth opportunities

Supportive team environment

Job summary

A leading insurance agency in Wisconsin is seeking an Employee Benefits Client Service Advisor to foster strong relationships with Employee Benefits Advisors and clients. The role involves ensuring high client service standards, managing plan enrollments, and supporting clients with benefits inquiries. Candidates should have at least 2 years of related experience and a Wisconsin Health and Life Insurance License. Join a collaborative team with opportunities for growth and a comprehensive benefits package.

Qualifications

• At least 2 years of Employee Benefits experience, preferably in an insurance agency setting.
• Ability to work in a fast-paced environment.
• Desire to be part of a growing and collaborative team.
• Desire to be part of a growing and collaborative team.
• Enthusiasm, exceptional communication skills, and a strong work ethic.

Responsibilities

• Provide outstanding client service to Employee Benefits clients.
• Maintain accurate records.
• Organize and participate in client presentations.
• Lead plan enrollment, employee communication, case submission and follow-up.
• Advise clients on market conditions and regulatory changes.
• Manage benefits administration, assist clients with questions, claims, and billing; escalate when needed.

Skills

Attention to detail

Exceptional communication skills

Strong work ethic

Fast-paced environment

Education

Wisconsin Health and Life Insurance License

Job description

Vizance is looking for an Employee Benefits Client Service Advisor to join our Racine/Kenosha team!

WHY JOIN VIZANCE?

Vizance is among the top 1% of all insurance agencies in the United States, based on agency revenue. We are different from other insurance agencies – on purpose!

Vizance has earned a number of awards, including Top Workplaces, Best Places to Work, Future 50, and Fastest Growing Firms, and is proud to be a Minority-Owned Business Enterprise (MBE).

WHAT YOU WILL DO AT VIZANCE

As a Client Service Advisor, you will be responsible for developing a strong working relationship with Employee Benefits Advisors and your clients. You will work with the Advisor and our carrier partners to ensure the timely and successful delivery of our client service standards.

This includes:

• Provide outstanding client service to our Employee Benefits clients
• Maintain accurate records
• Organize and participate as needed with client presentations, to include employee enrollment meetings
• Lead the process for plan enrollment including employee communication, case submission and plan implementation and follow up to a successful conclusion
• Serve as resource to clients for current market conditions and ongoing benefit regulation changes
• Manage employee benefits administration, assisting current and new clients with benefits questions, claims, and billing issues to a successful resolution. Escalate issues to the appropriate level if necessary

WHAT YOU WILL BRING TO VIZANCE

• Atleast 2 years of Employee Benefits experience, preferably in an insurance agency setting
• Wisconsin Health and Life Insurance License
• Ability to work in a fast-paced environment with attention to detail
• Desire to be part of a growing and collaborative team
• Enthusiasm, exceptional communication skills, and a strong work ethic

WHAT YOU WILL LIKE ABOUT BEING AN ASSOCIATE AT VIZANCE

• Comprehensive employee benefits package including medical, dental, vision, life, and disability insurance
• 401(k) match
• Paid Time Off (including your birthday!)
• Sponsored education opportunities
• A supportive team environment that celebrates success
• Opportunities for growth

If you are looking for a promising career in a growing organization, then we want to hear from you!