Employee Benefits Client Success Analyst

Marsh McLennan Agency; Conshohocken (Montgomery County); Hybrid; USD 74,725 - 100,000; Full time

Benefits offered by this job

Health and welfare benefits

Tuition assistance

401K savings

Employee assistance programs

Job summary

Marsh McLennan Agency is hiring an Employee Health & Benefits Analyst in Conshohocken, PA. This role is crucial for ensuring high client satisfaction and involves managing client support for services and products.

Responsibilities include coordinating audits, managing Open Enrollment activities, and ensuring compliance with federal regulations. Ideal candidates should have a Bachelor’s degree and 2-4 years of relevant client service experience.

The position offers a hybrid work model and a competitive salary between $74,725 and $100,000, alongside comprehensive benefits.

Qualifications

• 2-4 years of client service experience in benefits brokerage or insurance.
• Life and Health License preferred; must obtain if not licensed.

Responsibilities

• Create and update client activity log.
• Coordinate plan audits and review plan documents.
• Manage Open Enrollment activities and communications.
• Resolve client claim, billing, and eligibility issues.

Skills

Customer service

Organizational skills

Analytical skills

Attention to detail

Effective presentation skills

Problem-solving abilities

Written communication

MS Office proficiency

Proficient with Canva

Education

Bachelor’s degree or equivalent

Job description

Marsh McLennan Agency is hiring an Employee Health & Benefits Analyst in Conshohocken, PA. This role is crucial for ensuring high client satisfaction and involves managing client support for services and products.

Responsibilities include coordinating audits, managing Open Enrollment activities, and ensuring compliance with federal regulations. Ideal candidates should have a Bachelor’s degree and 2-4 years of relevant client service experience.

The position offers a hybrid work model and a competitive salary between $74,725 and $100,000, alongside comprehensive benefits.