Employee Benefits Client Assistant

Brown & Brown, Inc.; Roseland, Northern (NJ, KY); Hybrid; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401k

Student loan assistance

Tuition reimbursement

Mental health support

PTO & holidays

Employee discounts

Job summary

Brown & Brown, Inc. in Roseland, NJ, is seeking an Employee Benefits Assistant to support the Employee Benefits department with administrative, clerical, and customer service tasks.

You will help maintain filing systems, manage data in agency systems, assist with reports, and coordinate with internal teams and external partners. This role requires strong organizational and communication skills, a willingness to learn licensing requirements, and a collaborative attitude to foster a positive

Qualifications

• High School Diploma required.
• Bachelor's degree in Business Administration, Insurance, Risk Management, or related field preferred.
• Knowledge of employee benefits products and contracts.
• Strong organizational skills and ability to manage deadlines.
• Excellent verbal and written communication abilities.
• Customer service orientation and teamwork mindset.

Responsibilities

• Answer and direct incoming phone calls and respond to inquiries professionally.
• Manage incoming/outgoing mail, emails, letters, and packages.
• Schedule meetings, appointments, and travel arrangements.
• Prepare reports, presentations, memos, and documents.
• Maintain electronic filing systems and accurate records.
• Input and update data in agency systems and databases.
• Coordinate communications between departments, clients, carriers and partners.
• Support compliance-related documentation and training.

Skills

Organization skills

Communication skills

Microsoft Office

Data entry

Customer service

Education

High School Diploma

Bachelor's degree in Business Administration, Insurance, Risk Management, or related field

Tools

Microsoft Office Suite

Job description

## Employee Benefits Client AssistantApply: Roseland, NJ, USA: Full time: Posted Today: R26\\_0000003317Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.**Brown & Brown** is seeking an **Employee Benefits Assistant** to join our growing team in **Roseland, NJ!** The Employee Benefits Assistant supports the efficient operation of the Employee Benefits department by providing administrative, clerical, and customer service support to internal teammates and external clients. This role helps maintain organized workflows, supports communications and documentation, assists with compliance activities, and contributes to a positive client and teammate experience. ## **How You Will Contribut**e: * Answer and direct incoming phone calls and respond to inquiries in a professional and timely manner.* Manage incoming and outgoing correspondence, including emails, letters, and packages.* Schedule and coordinate meetings, appointments, and travel arrangements.* Assist with the preparation of reports, presentations, memos, and other business documents.* Maintain electronic filing systems and ensure accurate recordkeeping.* Input, update, and maintain data within agency systems and databases.* Provide administrative support to teammates and assist with departmental projects and initiatives.* Coordinate communications between departments, clients, carriers, and external partners.* Conduct research and compile information to support business needs and special projects.* Handle confidential information with professionalism and discretion.* Assist with internal compliance reviews and related documentation.* Promote teamwork, knowledge-sharing, and a positive culture throughout the department.* Follow agency guidelines, policies, and procedures, including licensing and continuing education requirements.* Participate in training and professional development opportunities. ## **Licenses and Certification**s: * Valid New Jersey Life, Health & Accident Producer License, or the ability to obtain within 90 days of hire.* Ability to maintain all required licenses and registrations in good standing. ## **Skills & Experience to Be Successful:** * High School Diploma* College degree in Business Administration, Insurance, Risk Management, or a related field preferred.* Knowledge of employee benefits insurance products, coverages, and contracts.* Strong organizational skills with the ability to prioritize multiple responsibilities and manage competing deadlines.* Effective verbal and written communication skills.* Strong customer service orientation and ability to build positive working relationships.* Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.* Ability to maintain accurate records and manage confidential information.* Strong attention to detail and commitment to quality and accuracy.* Ability to adapt to changing priorities in a fast-paced environment.* Collaborative mindset with a willingness to support teammates and contribute to department success.**Pay Range**26.00 - 31.25 Hourly*The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.***Teammate Benefits & Total Well-Being**We go beyond standard benefits, focusing on the total well-being of our teammates, including:* *Health Benefits*: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance* *Financial Benefits*: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement* *Mental Health & Wellness*: Free Mental Health & Enhanced Advocacy Services* *Beyond Benefits*: Paid Time Off, Holidays, Preferred Partner Discounts and more.*Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.*