Employee Benefits Account Manager — Hybrid & Growth Focus

USI Insurance Services; Torrance (CA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Wellness program

Scholarships for associates' children

Summit Awards program

Professional development opportunities

Competitive benefits

Job summary

USI Insurance Services in Torrance, CA, is seeking an EB Account Manager to oversee a book of employee benefits accounts and serve as the primary day-to-day contact for assigned clients. You will provide consultative guidance, educate clients on ERISA, COBRA, FMLA, Form 5500 reporting, and health care reform, and manage renewals, contract changes, and program initiatives.

The role emphasizes collaboration, communication, and balancing multiple priorities to deliver compliant, cost-effective

Qualifications

• 2+ years in employee benefits or related marketplace.
• Strong understanding of benefit plan design, funding, and compliance.
• Licensed for Life and Disability or ability to obtain within 4 months.

Responsibilities

• Manage a book of business, primarily fully insured clients, with some self-insured plans.
• Serve as liaison between clients and carriers, delivering proactive support.
• Educate clients on ERISA, COBRA, FMLA, Form 5500, and health care reform.
• Set up new group contracts and oversee annual renewals with changes.
• Implement and manage client programs such as wellness initiatives and pharmacy programs.
• Support marketing and placement of new benefit products, including carrier evaluations.
• Develop cost-reduction strategies and cross-sell initiatives.
• Coordinate client meetings, including on-site meetings as needed.
• Develop employee communications for renewals and enrollment and resolve billing issues.
• Stay updated on industry changes and employee benefits trends.

Skills

Employee benefits

Client relationship management

Communication skills

Negotiation

Presentation skills

Microsoft Office

Tools

Microsoft Office

Job description

USI Insurance Services in Torrance, CA, is seeking an EB Account Manager to oversee a book of employee benefits accounts and serve as the primary day-to-day contact for assigned clients. You will provide consultative guidance, educate clients on ERISA, COBRA, FMLA, Form 5500 reporting, and health care reform, and manage renewals, contract changes, and program initiatives.

The role emphasizes collaboration, communication, and balancing multiple priorities to deliver compliant, cost-effective