Employee Benefits Account Manager: Client Growth & Retention

Alliant Insurance Services; Wisconsin; On-site; USD 60,000 - 80,000; Full time

Job summary

Alliant Insurance Services is seeking an experienced insurance professional responsible for delivering high-quality service to clients within the Employee Benefits Department. The role requires excellent customer service skills, strong communication, and the ability to foster long-term client relationships.

Qualifications include a minimum of six years of related work experience, a valid insurance license, and strong written and verbal communication skills. This is an opportunity to make a significant impact on client satisfaction and service delivery.

Qualifications

• Six or more years of related work experience in insurance.
• Excellent communication skills are essential for customer service.
• A valid insurance license is required.

Responsibilities

• Manage overall client relationship ensuring retention and satisfaction.
• Analyze market proposals and contract accuracy.
• Conduct client meetings and resolve escalated issues.
• Negotiate with markets for premium concessions.

Skills

Excellent verbal and written communication skills

Ability to work within a team and to foster teamwork

Excellent customer service skills

Good leadership, problem solving and time management skills

Ability to prioritize work for multiple projects and deadlines

Proficient in Microsoft Office Suite

Education

Associate's Degree or equivalent combination of education and experience

Bachelor's Degree or equivalent combination of education and experience

Six (6) or more years related work experience

Valid Insurance License

Job description

Alliant Insurance Services is seeking an experienced insurance professional responsible for delivering high-quality service to clients within the Employee Benefits Department. The role requires excellent customer service skills, strong communication, and the ability to foster long-term client relationships.

Qualifications include a minimum of six years of related work experience, a valid insurance license, and strong written and verbal communication skills. This is an opportunity to make a significant impact on client satisfaction and service delivery.