Employee Benefits Account Manager

IBL Integrum Advisors; Richmond (VA); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Life Insurance

Disability Insurance

Medical Insurance

Dental Insurance

Vision Insurance

FSA/HSA

401(k) Matching

Voluntary Benefits

Generous PTO

Job summary

The Hilb Group in Richmond, VA is seeking an Employee Benefits Account Manager to join our hybrid team. You will serve as a benefits expert for client management, plan design, and financials, supporting renewal processes and vendor negotiations.

Ideal candidates have at least 3 years of benefits account management experience, a Life and Health Insurance license (or willing to obtain within 6 months), and strong communication, organization, and customer service skills.

Qualifications

• High School degree required.
• Minimum 3 years’ experience with benefits account management.
• Life and Health Insurance license preferred or is required within 6 months of hire.
• Detail-oriented and organized.
• Proficiency in Microsoft Office.
• Strong communication and interpersonal skills.
• Excellent customer service skills
• Ability to analyze and understand insurance policies.

Responsibilities

• Function as a benefits expert regarding client management and with plan design and financials.
• Evaluate and develop employee benefit plan designs in alignment with strategic plan and goals for new and renewal commercial lines business.
• Manage RFP preparation, plan and marketing strategy, rate negotiation and contract provisions with vendors and underwriters.
• Manage renewal process, and negotiate changes as needed.
• Manage the preparation and development of pre-renewal, renewal, and quarterly meeting presentations.
• Evaluate, analyze, and recommend appropriate benefit plan funding methodology.
• Participates in presentations to clients and prospects.
• Coordinate the development open enrollment materials and miscellaneous benefit communication materials.

Skills

Benefits account management

Communication skills

Customer service

Interpersonal skills

Analytical skills

Organization

Education

High School degree

Tools

Microsoft Office

Job description

Grow With Us!

At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Employee Benefits Account Manager to join our team. This position will report to our agency located in Richmond, VA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position.

Responsibilities

• Function as a benefits expert regarding client management and with plan design and financials.
• Evaluate and develop employee benefit plan designs in alignment with strategic plan and goals for new and renewal commercial lines business.
• Manage RFP preparation, plan and marketing strategy, rate negotiation and contract provisions with vendors and underwriters.
• Manage renewal process, and negotiate changes as needed.
• Manage the preparation and development of pre-renewal, renewal, and quarterly meeting presentations.
• Evaluate, analyze, and recommend appropriate benefit plan funding methodology.
• Participates in presentations to clients and prospects.
• Coordinate the development open enrollment materials and miscellaneous benefit communication materials.
• Coordinate the development of, and verifying content in materials including proposals, applications, binders, summary plan descriptions, and invoices.
• Evaluate and present solutions to meet healthcare reform and other regulatory changes as needed.
• Oversee development of and present benchmarking analysis and reports to clients.
• Proactively identify issues requiring action and develop innovative solutions.
• Advocacy and wellness plan strategy and development.
• Ensure the highest level of customer service and satisfaction by handling any other needs of our clients.

Qualifications

• High School degree required.
• Prefer a minimum of 3 years’ experience with benefits account management.
• Life and Health Insurance license preferred or is required within 6 months of hire.
• Detail-oriented and organized.
• Proficiency in Microsoft Office.
• Strong communication and interpersonal skills.
• Excellent customer service skills
• Ability to analyze and understand insurance policies.

Benefits

• Company Paid Life Insurance,
• Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.

An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Founded in 2009, Hilb Group is a Top 25 middle-market independent insurance broker. Hilb Group offers expertise in property & casualty, employee benefits, human resources consulting, and retirement services to businesses and individuals throughout the nation. Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. Our people are our greatest strength. Our values of trust, passion, integrity, and growth drive our actions to benefit every client.