Employee Benefits Account Manager

Hilb Group; Virginia (MN); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Life Insurance

Disability Insurance

Medical Insurance

Dental Insurance

Vision Insurance

FSA/HSA

401(k) Match

Generous PTO

Pet benefits

Job summary

Hilb Group in Richmond, VA, is seeking an Employee Benefits Account Manager to join our hybrid team. You will serve as a benefits expert for client management, plan design, and renewals, working with carriers and underwriters to deliver tailored solutions.

The ideal candidate has at least 3 years of benefits experience, a Life and Health license (or willing to obtain within 6 months), and strong communication skills to support client satisfaction.

Qualifications

• High School degree required.
• Prefer a minimum of 3 years’ experience with benefits account management.
• Life and Health Insurance license preferred or required within 6 months of hire.
• Detail-oriented and organized.
• Proficiency in Microsoft Office.
• Strong communication and interpersonal skills.
• Excellent customer service skills.
• Ability to analyze and understand insurance policies.

Responsibilities

• Function as a benefits expert for client management, plan design and financials.
• Evaluate and develop employee benefit plan designs for new and renewal commercial lines.
• Manage RFP preparation, plan and marketing strategy, rate negotiation and contract provisions with vendors and underwriters.
• Manage renewal process and negotiate changes as needed.
• Develop pre-renewal, renewal, and quarterly meeting presentations.
• Evaluate and recommend appropriate benefit plan funding methodologies.
• Present to clients and prospects as needed.
• Coordinate open enrollment materials and benefit communications.
• Prepare and verify content in proposals, applications, binders, SPD and invoices.
• Analyze regulatory changes and present solutions as needed.
• Oversee benchmarking analyses and reports for clients.
• Identify issues and develop innovative solutions.
• Advise on wellness plan strategy and development.
• Ensure top-tier client service for all needs.

Skills

Benefits account management

Customer service

Microsoft Office

Communication skills

Education

High School diploma

Job description

Grow With Us!

At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Employee Benefits Account Manager to join our team. This position will report to our agency located in Richmond, VA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position.

Responsibilities

• Function as a benefits expert regarding client management and with plan design and financials.
• Evaluate and develop employee benefit plan designs in alignment with strategic plan and goals for new and renewal commercial lines business.
• Manage RFP preparation, plan and marketing strategy, rate negotiation and contract provisions with vendors and underwriters.
• Manage renewal process, and negotiate changes as needed
• Manage the preparation and development of pre-renewal, renewal, and quarterly meeting presentations.
• Evaluate, analyze, and recommend appropriate benefit plan funding methodology
• Participates in presentations to clients and prospects.
• Coordinate the development open enrollment materials and miscellaneous benefit communication materials
• Coordinate the development of, and verifying content in materials including proposals, applications, binders, summary plan descriptions, and invoices.
• Evaluate and present solutions to meet healthcare reform and other regulatory changes as needed
• Oversee development of and present benchmarking analysis and reports to clients
• Proactively identify issues requiring action and develop innovative solutions
• Advocacy and wellness plan strategy and development
• Ensure the highest level of customer service and satisfaction by handling any other needs of our clients.

Qualifications

• High School degree required.
• Prefer a minimum of 3 years’ experience with benefits account management.
• Life and Health Insurance license preferred or is required within 6 months of hire.
• Detail-oriented and organized.
• Proficiency in Microsoft Office
• Strong communication and interpersonal skills
• Excellent customer service skills
• Ability to analyze and understand insurance policies

Benefits

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.