Employee Benefits Consultant - Small Group Market

CEB Cranston EB; Canton (MA); On-site; USD 95,000 - 116,000; Full time

Benefits offered by this job

Company Paid Life Insurance, Long-Term

Short-Term Disability

Medical, Dental, Vision and FSA/HSA

401(k) with company match

Generous PTO

Job summary

Hilb Group seeks an Employee Benefits Consultant (Small Group) to serve as the primary strategic advisor for a portfolio of employee benefits clients from our Canton, MA office. You will build relationships with HR leaders and key decision-makers, conduct discovery, and guide plan design and funding discussions.

The role requires strong communication, multitasking, and the ability to translate complex benefits into actionable guidance, with a focus on long-term partnership and renewal success.

Qualifications

• 5+ years of employee benefits consulting, brokerage, account management, or related experience.
• Strong understanding of medical, dental, vision, life, disability, and voluntary benefit programs.
• Bachelor's Degree preferred; High school required.
• Experience with BenefitPoint, ImageRight, AMS360, Employee Navigator, or similar platforms preferred.
• Active Life and Health insurance license (or ability to obtain).

Responsibilities

• Serve as the primary strategic advisor for an assigned portfolio of employee benefits clients.
• Build trusted relationships with HR leaders, business owners, and key decision-makers.
• Conduct ongoing discovery to understand client goals, challenges, workforce dynamics, and business objectives.
• Create confidence by helping clients evaluate options and make informed decisions.
• Deliver a proactive service experience focused on long-term partnership and retention.
• Lead development and execution of annual client service plans and strategic Roadmaps.
• Facilitate stewardship, pre-renewal, renewal, and strategic planning meetings.
• Guide discussions around plan design, funding strategies, employee engagement, compliance, and cost management.
• Monitor progress against client goals and identify opportunities throughout the year.
• Ensure key initiatives remain on track and stakeholders remain aligned.
• Analyze benefit plan performance, claims information, benchmarking data, market trends, and workforce demographics.
• Translate findings into actionable recommendations and strategic guidance.
• Identify opportunities to improve plan performance, employee experience, and financial outcomes.
• Lead renewal strategy development and recommendation discussions.

Skills

Client relationship management

Communication & presentation

Prioritization & multitasking

Team collaboration

Education

Bachelor's Degree

High school diploma

Tools

BenefitPoint

ImageRight

AMS360

Employee Navigator

Job description

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Employee Benefits Consultant (Small Group) to join our team. This position will be located to our agency locations in Canton, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities:

• Serve as the primary strategic advisor for an assigned portfolio of employee benefits clients
• Build trusted relationships with HR leaders, business owners, and key decision-makers
• Conduct ongoing discovery to understand client goals, challenges, workforce dynamics, and business objectives
• Create confidence by helping clients evaluate options and make informed decisions
• Deliver a proactive service experience focused on long-term partnership and retention
• Lead development and execution of annual client service plans and strategic Roadmaps
• Facilitate stewardship, pre-renewal, renewal, and strategic planning meetings
• Guide discussions around plan design, funding strategies, employee engagement, compliance, and cost management
• Monitor progress against client goals and identify opportunities throughout the year
• Ensure key initiatives remain on track and stakeholders remain aligned
• Analyze benefit plan performance, claims information, benchmarking data, market trends, and workforce demographics
• Translate findings into actionable recommendations and strategic guidance
• Identify opportunities to improve plan performance, employee experience, and financial outcomes
• Lead renewal strategy development and recommendation discussions
• Possess a strong understanding of: Fully Insured Plans, Level-Funded Plans, Self-Funded Plans, Consumer-Driven Health Plans HSAs, FSAs, HRAs, and related account-based benefits
• Evaluate carrier options, contribution strategies, and funding approaches
• Collaborate with internal teams to develop recommendations aligned with client objectives
• Partner closely with Account Managers, Benefit Analysts, Compliance Specialists, and Carrier Partners
• Delegate and coordinate operational activities while maintaining accountability for client outcomes
• Support problem resolution and escalation management
• Share knowledge and contribute to a collaborative team culture
• Maintain working knowledge of employee benefits regulations and market developments
• Advise clients regarding ACA, ERISA, COBRA, HIPAA, Section 125, and related compliance considerations
• Monitor legislative and regulatory changes impacting clients
• Stay informed on industry trends and emerging benefits solutions
• Deliver educational presentations for employer groups and employees
• Create and present communications supporting open enrollment and benefit initiatives
• Simplify complex concepts into understandable recommendations
• Communicate confidently in both virtual and in-person settings

Qualifications:

• 5+ years of employee benefits consulting, brokerage, account management, or related experience
• Strong understanding of medical, dental, vision, life, disability, and voluntary benefit programs
• Bachelor's Degree preferred; High school required
• Experience with BenefitPoint, ImageRight, AMS360, Employee Navigator, or similar platforms preferred
• Experience presenting to executive leaders and business owners preferred
• Understanding of self-funded and alternative funding arrangements preferred
• Professional benefits designations such as CEBS, GBA, SHRM, PHR, or similar preferred
• Experience working with small and mid-sized employer groups
• Exceptional communication and presentation skills
• Ability to manage multiple priorities in a fast-paced environment
• Proven problem-solving and relationship management skills
• Active Life and Health insurance license (or ability to obtain)

Benefits:

• Compensation: $105,000/yr.
• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Founded in 2009, Hilb Group is a Top 25 middle-market independent insurance broker. Hilb Group offers expertise in property & casualty, employee benefits, human resources consulting, and retirement services to businesses and individuals throughout the nation. Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. Our people are our greatest strength. Our values of trust, passion, integrity, and growth drive our actions to benefit every client.