Empathy-Driven Facility Care Coordinator

Health System Services Ltd; City of Niagara Falls (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

401(k) with company contribution after

Paid time off & holidays

Education reimbursement with Niagara U

Disability & EAP

Job summary

Health System Services Ltd. is seeking a Facility Care Coordinator in Niagara Falls, NY. You will be the go-to person for nurses and facility staff, coordinating medical equipment and supply needs, answering questions, and ensuring access to information and support for quality patient care.

You’ll build relationships, stay organized, and collaborate with internal teams to ensure patients receive the right equipment and services, while entering data into EMR systems and keeping records accurate.

Qualifications

• Empathy and patient-centered approach required.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication in a healthcare setting.

Responsibilities

• Be the go-to person for nurses and facility staff; coordinate equipment and supplies.
• Answer calls and emails; follow up on requests.
• Build positive relationships with facility staff and healthcare professionals.

Skills

Empathy

Organization

Communication

Team collaboration

EMR systems

Healthcare experience

Education

High school diploma or GED

Associate degree preferred

Tools

EMR systems

MS Office / Email

Job description

Health System Services Ltd. is seeking a Facility Care Coordinator in Niagara Falls, NY. You will be the go-to person for nurses and facility staff, coordinating medical equipment and supply needs, answering questions, and ensuring access to information and support for quality patient care.

You’ll build relationships, stay organized, and collaborate with internal teams to ensure patients receive the right equipment and services, while entering data into EMR systems and keeping records accurate.