Empathetic Home Health Intake & Insurance CSR

Rotech Healthcare; Missouri; Hybride; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Generous paid time off and paid public

Medical, prescription, dental and vis

401(k) and other benefits

Résumé du poste

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative to join our Home Healthcare Intake & Insurance Verification team.

You will be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services. Ideal candidates have experience in home healthcare, medical billing, or insurance verification, work well in a fast-paced environment, and

Qualifications

• Ability to work cooperatively with others.
• Verbal and written communication in English.
• Experience in patient intake, insurance verification, or medical billing preferred.

Responsabilités

• Serve as first point of contact for patients and referral sources.
• Verify insurance coverage (Medicare, Medicaid, private payers).
• Coordinate documentation and service setup for respiratory products and medical equipment.
• Maintain organized records and referral logs in compliance with standards.

Connaissances

Teamwork

Communication

Attention to detail

Multitasking

Customer service

Formation

High school diploma or GED

Outils

Outlook

Word

Excel

Description du poste

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative to join our Home Healthcare Intake & Insurance Verification team.

You will be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services. Ideal candidates have experience in home healthcare, medical billing, or insurance verification, work well in a fast-paced environment, and