EMIS/SIS Support & Training Specialist

TrulyHired; Wooster (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

The Educational Information Specialist/Software Support Specialist at Tri County Computer Services Association (TCCSA) supports Student Information System (SIS) and EMIS operations by training, troubleshooting, and ensuring data quality across districts. You will work with EMIS staff on data entry, error resolution, and reporting, staying current with EMIS trends and software expertise.

The role demands excellent customer service, problem-solving, and collaboration, with a focus on data

Qualifications

• Associate's degree or higher or equivalent professional experience.
• Strong customer service and problem-solving skills.
• Ability to read, analyze and interpret technical documentation.
• Excellent oral and written communication and collaboration abilities.

Responsibilities

• Maintain confidentiality with sensitive staff and student data.
• Assist districts in collecting, verifying, maintaining, and reporting EMIS data.
• Provide quality professional development on EMIS reporting for district staff.
• Prepare and distribute training documentation for users.
• Escalate and manage incidents with appropriate support agencies.

Job description

The Educational Information Specialist/Software Support Specialist at Tri County Computer Services Association (TCCSA) supports Student Information System (SIS) and EMIS operations by training, troubleshooting, and ensuring data quality across districts. You will work with EMIS staff on data entry, error resolution, and reporting, staying current with EMIS trends and software expertise.

The role demands excellent customer service, problem-solving, and collaboration, with a focus on data