Emerging Store Leader: Front‑End & Pharmacy Ops

Walgreens; Waltham (MA); On-site; USD 45,000 - 71,550; Full time

Job summary

Walgreens in Massachusetts seeks a store operations leader to supervise customer service associates, front-end operations, and pharmacy support, ensuring merchandise presentation, asset protection, and profitable store performance.

You will recruit, coach, and discipline staff, plan schedules, analyze performance data, and collaborate with Store Manager and District Manager to drive growth while upholding company policies.

Qualifications

• Bachelor’s degree or completed Walgreens internship program
• Two years supervisory experience (does not require direct reports)
• Demonstrated leadership abilities and strong business acumen

Responsibilities

• Supervises customer service associates and front-end/store operations.
• Implements improvements to customer experience and store profitability.
• Leads recruitment, hiring, performance management, and discipline of team members.
• Manages store scheduling, cash handling, and point-of-sale systems.
• Drives store performance through data analysis and action plans.

Skills

Leadership

Customer service

Staff scheduling

Training

Communication

Education

Bachelor's degree

High School Diploma/GED

Job description

Walgreens in Massachusetts seeks a store operations leader to supervise customer service associates, front-end operations, and pharmacy support, ensuring merchandise presentation, asset protection, and profitable store performance.

You will recruit, coach, and discipline staff, plan schedules, analyze performance data, and collaborate with Store Manager and District Manager to drive growth while upholding company policies.