Emerging Shift Manager: Training & Operations

truenorth Convenience Stores; Gates Mills (OH); On-site; USD 18,000 - 25,000; Full time

Job summary

True North operates convenience stores and is seeking a Shift Manager to support a fast-paced, guest-focused environment. You will oversee daily operations, including merchandising, pricing, loss prevention, inventory, and fuel transactions, while addressing guest concerns and upholding True North service standards.

In the absence of the Assistant Manager, you will assume those responsibilities. The role requires strong customer service, cash handling, and leadership to ensure efficient store

Qualifications

• Basic reading, writing and math skills.
• Must have a valid driver's license.
• Prior customer service or cashier experience.

Responsibilities

• Provide prompt, courteous customer service in accordance with company standards.
• Accurately process customer transactions using point-of-sale systems.
• Maintain a clean, safe, and organized store environment.
• Perform assigned food service tasks following food safety and sanitation requirements, as applicable.
• Perform interior and exterior store duties necessary to support daily operations.

Skills

Customer service

Cash handling

Communication

Leadership

Education

High school diploma or equivalent

Tools

POS system

Job description

True North operates convenience stores and is seeking a Shift Manager to support a fast-paced, guest-focused environment. You will oversee daily operations, including merchandising, pricing, loss prevention, inventory, and fuel transactions, while addressing guest concerns and upholding True North service standards.

In the absence of the Assistant Manager, you will assume those responsibilities. The role requires strong customer service, cash handling, and leadership to ensure efficient store