Store Shift Leader in Training

truenorth Convenience Stores; Marion (MI); On-site; USD 19,000 - 28,000; Full time

Job summary

True North Convenience Stores is seeking a Shift Manager to supervise daily store operations and ensure high-quality guest service. You will handle cash transactions, maintain cleanliness, and oversee food service tasks while addressing guest concerns and upholding True North service standards.

In the absence of the Assistant Manager, you’ll assume leadership responsibilities and coordinate with the Store Manager to maintain efficient operations and strong merchandising execution.

Qualifications

• High school diploma or equivalent and prior customer service or cashier experience.
• Ability to operate POS systems and follow safety policies.
• Willingness to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Provide prompt, courteous customer service and process transactions.
• Maintain a clean, safe, and organized store environment.
• Perform food service tasks following safety standards as applicable.
• Assist with merchandising, pricing, loss prevention, and inventory.
• Support daily operations and respond to guest concerns; escalate as needed.

Skills

Customer service

Cash handling

Communication

Flexible hours

Attention to detail

Education

High school diploma

Tools

POS system

Store operations equipment

Job description

True North Convenience Stores is seeking a Shift Manager to supervise daily store operations and ensure high-quality guest service. You will handle cash transactions, maintain cleanliness, and oversee food service tasks while addressing guest concerns and upholding True North service standards.

In the absence of the Assistant Manager, you’ll assume leadership responsibilities and coordinate with the Store Manager to maintain efficient operations and strong merchandising execution.