Shift Manager Trainee: Fast-Track Leadership

truenorth Convenience Stores; Solon (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

True North is seeking a Shift Manager to support fast, friendly service and a well-organized store. You will handle daily operations, merchandising, pricing, loss prevention, inventory, and fuel transactions while addressing guest concerns and upholding True North service standards.

In the absence of the Assistant Manager, you will assume those responsibilities to ensure smooth store operations. This non-exempt role requires flexibility for evenings, weekends, and holidays in a fast-paced

Qualifications

• Requires strong customer service and cash handling skills.
• Experience operating POS systems and handling transactions.
• Able to greet customers and resolve questions professionally.

Responsibilities

• Provide prompt, courteous service according to company standards.
• Process transactions accurately at the POS.
• Maintain a clean, safe store environment.
• Perform food service tasks following safety standards where applicable.
• Support daily operations including merchandising and pricing.
• Assist with loss prevention and inventory control.

Skills

Customer service

Cash handling

POS systems

Guest service

Education

High School Diploma

Tools

POS System

Fuel dispensing system

Job description

True North is seeking a Shift Manager to support fast, friendly service and a well-organized store. You will handle daily operations, merchandising, pricing, loss prevention, inventory, and fuel transactions while addressing guest concerns and upholding True North service standards.

In the absence of the Assistant Manager, you will assume those responsibilities to ensure smooth store operations. This non-exempt role requires flexibility for evenings, weekends, and holidays in a fast-paced