Emerging Markets Field Training & Growth Lead

Inspire; Clifton (TX); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Travel opportunities

Job summary

Inspire is seeking an experienced Field Training Growth Manager to drive scalable training and leadership development across Emerging Markets for its Dunkin' and other brands. You will partner with Franchisee Growth Consultants, Field Operations, marketing, development, and analytics to build capable teams, strengthen onboarding, and ensure consistent guest experiences as markets grow.

You will translate growth plans into training priorities, support milestone-based programs, and promote

Qualifications

• 5-7 years experience in restaurant or retail training, multi-unit operations, franchise consulting, organizational development, new restaurant openings, or related work.
• Experience coaching franchisees and above-restaurant leaders is preferred.
• Ability to work independently with minimal supervision in a fast-paced environment.

Responsibilities

• Franchisee Capability Building: Assess organizational and training needs, then help franchisees establish scalable onboarding, certification, coaching, and leadership-development systems.
• Emerging Market Training Strategy: Translate market and network growth plans into focused training priorities, support plans, milestones, and routines that build long-term capability.
• New Restaurant Readiness: Partner with New Restaurant Opening teams and franchisees on pre-opening preparation, training plans, leadership readiness, opening execution, and post-opening stabilization.
• Operational Performance Enablement: Use restaurant observations, business reviews, guest and operational insights, and training data to identify capability gaps and recommend practical solutions.
• Leadership and Bench Development: Strengthen the capability of franchisees, Above Restaurant Leaders, Restaurant Managers, Shift Leaders, and Network Trainers through coaching, facilitation, and development planning.
• Training System Sustainability: Help franchisees move from brand-led support toward self-sustaining training systems with clear ownership, standards, tools, and accountability.
• Program Activation: Lead or support training for national and regional initiatives, including products, technology, guest experience, food safety, operational processes, and leadership programs.
• Cross-Functional Leadership: Serve as the training connection point across Franchisee Growth, Operations, Marketing, Development, New Restaurant Opening, and Analytics to provide one coordinated support plan.
• Measurement and Continuous Improvement: Track adoption, readiness, certification, and performance indicators; share insights; and adjust support based on results and market maturity.

Skills

Franchisee coaching

Leadership development

Training program design

Cross-functional collaboration

Project management

Strong communication

Education

Bachelor's degree in restaurant/retail management or related field

Tools

Excel

PowerPoint

Outlook

Job description

Inspire is seeking an experienced Field Training Growth Manager to drive scalable training and leadership development across Emerging Markets for its Dunkin' and other brands. You will partner with Franchisee Growth Consultants, Field Operations, marketing, development, and analytics to build capable teams, strengthen onboarding, and ensure consistent guest experiences as markets grow.

You will translate growth plans into training priorities, support milestone-based programs, and promote