Emerging Infrastructure Engineer: Azure, AD & Windows

HKA Birmingham; Las Vegas (NV); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

PTO 20 days

Company holidays

Wellness days

401k match

Training programs

Job summary

HKA Birmingham is hiring a Junior Infrastructure Engineer to join our global Infrastructure Services team. You'll support and improve HKA’s Microsoft-centric systems, cloud, identity, and endpoint services, collaborating with teammates across states and countries from day one.

This early‑career role offers hands‑on experience, mentorship, and real impact as you build skills in Windows Server, Entra ID, Intune, Azure, and PowerShell within a security‑conscious environment.

Qualifications

• Genuine interest in systems infrastructure, cloud services, identity, endpoint management, and automation.
• Foundational knowledge of Windows administration, directory services, permissions, virtualization, and cloud concepts.
• Evidence-based troubleshooting approach: gather information, test safely, document findings, escalate when needed.
• Ability to communicate clearly across international teams and technical backgrounds.
• Strong organizational skills and attention to detail in ticket management and documentation.
• Willingness to learn from experienced engineers, accept feedback, and share knowledge.
• Awareness of information security, data protection, least privilege, and change control practices.

Responsibilities

• Provide tier 3 assistance for infrastructure incidents and service requests.
• Monitor health, availability, and capacity of server, cloud, backup, storage, identity, and endpoint services; escalate risks and outages as needed.
• Assist in administering Windows Server, Active Directory, and Entra ID.
• Support Microsoft Azure infrastructure, including VMs, storage, backup, monitoring, and platform services.
• Operate Microsoft Intune for device configuration, compliance, deployment, and troubleshooting.
• Support infrastructure‑related Microsoft 365 services (Exchange Online, Teams, SharePoint Online).
• Assist with Azure Virtual Desktop and FSLogix administration, monitoring, and user issue resolution.
• Conduct routine backup checks and document recovery procedures.

Skills

Genuine interest in systems infra

Windows administration

Evidence-based troubleshooting

Clear communication across teams

Organization & documentation

Willingness to learn

Security awareness

Education

Foundational IT degree or equivalent

Tools

Microsoft 365

Azure

Entra ID

Intune

Windows Server

PowerShell

Job description

HKA Birmingham is hiring a Junior Infrastructure Engineer to join our global Infrastructure Services team. You'll support and improve HKA’s Microsoft-centric systems, cloud, identity, and endpoint services, collaborating with teammates across states and countries from day one.

This early‑career role offers hands‑on experience, mentorship, and real impact as you build skills in Windows Server, Entra ID, Intune, Azure, and PowerShell within a security‑conscious environment.