Emergency Veterinary Receptionist — Flexible Hours

Jefferson Animal Hospitals; Louisville (KY); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Mentoring

Flexible scheduling

Education benefits

Promotions

Benefits package

Job summary

Jefferson Animal Hospital and Regional Emergency Center is a 24/7 veterinary facility providing emergency and wellness care to pets in the community. The first point of contact for pet owners offers support, empathy, and clear communication while coordinating with the veterinary team to ensure smooth operation.

We value bilingual or Spanish-speaking applicants and provide training, flexible scheduling, and opportunities for advancement. Evening shifts with weekend requirements are typical.

Qualifications

• Strong customer service background.
• Ability to remain calm under pressure.

Responsibilities

• Greet and assist clients with empathy and professionalism, both in person and over the phone.
• Explain billing options, wait times, and deposits; communicate needs to team.
• Assess each animal for stability and determine path in hospital.
• Use critical thinking to set priorities for patients.
• Inform clients about hospital services, procedures, and prices.

Skills

Customer service experience

Job description

Jefferson Animal Hospital and Regional Emergency Center is a 24/7 veterinary facility providing emergency and wellness care to pets in the community. The first point of contact for pet owners offers support, empathy, and clear communication while coordinating with the veterinary team to ensure smooth operation.

We value bilingual or Spanish-speaking applicants and provide training, flexible scheduling, and opportunities for advancement. Evening shifts with weekend requirements are typical.