Emergency Veterinary Client Care Specialist

Kanawha Valley Veterinary Emergency Hospital; South Charleston (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

Kanawha Valley Veterinary Emergency Hospital in South Charleston, WV is seeking compassionate and dedicated Client Service Representatives to join our team. You will answer phones, greet clients, differentiate urgent vs. emergency cases, admit and check out patients, and handle payments while protecting client data with professionalism.

We value a friendly, organized, and efficient attitude. Full and part-time opportunities are available in a fast-paced emergency setting, with a focus on

Qualifications

• High school diploma or GED required.
• Strong communication skills and a team-oriented attitude.
• Ability to work in a high-stress emergency environment with urgency and composure.
• Willingness to work nights, weekends, and holidays as required.
• Physical ability to stand for extended periods and lift animals or equipment.

Responsibilities

• Answer the phone and differentiate between urgent and emergency cases.
• Greet clients, admit and check out patients, and process payments.
• Manage client financial information and communicate information between clients and the medical team.

Skills

Strong communication

Team-oriented

High-stress adaptability

Night/weekend availability

Education

High School Diploma or GED

Job description

Kanawha Valley Veterinary Emergency Hospital in South Charleston, WV is seeking compassionate and dedicated Client Service Representatives to join our team. You will answer phones, greet clients, differentiate urgent vs. emergency cases, admit and check out patients, and handle payments while protecting client data with professionalism.

We value a friendly, organized, and efficient attitude. Full and part-time opportunities are available in a fast-paced emergency setting, with a focus on