Emergency Vet Client Care Specialist

Ethos Veterinary Health; Boulder, Northern (CO, KY); Hybrid; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

HSA / FSA

Life and disability insurance

Employee Assistance Program (EAP)

Employee pet discount

Paid time off and holidays

Professional development opportunities

Uniform allowance

Job summary

Ethos Veterinary Health, including CASE (Colorado Animal Specialty & Emergency) in Boulder, CO, is seeking a Client Service Representative to greet clients, check in for appointments, and support a busy front desk in a 24/7 emergency veterinary hospital. The role requires compassionate client communication, the ability to handle high-volume situations, and a flexible schedule including nights and weekends.

Comprehensive benefits accompany this full-time position with differential pay for

Qualifications

• Provide high quality customer service that meets or exceeds client expectations.
• Fluent English skills (speaking & reading) required; multilingual is a plus.
• Ability to work independently and with minimal supervision; strong decision making.

Responsibilities

• Provide high quality customer service to clients in lobby and front desk.
• Facilitate admission of patients.
• Support doctors and staff as needed.
• Assist with paperwork and scheduling for appointments.

Skills

Customer service

Communication

Multitasking

Fluent English

Independence

Decision making

Job description

Ethos Veterinary Health, including CASE (Colorado Animal Specialty & Emergency) in Boulder, CO, is seeking a Client Service Representative to greet clients, check in for appointments, and support a busy front desk in a 24/7 emergency veterinary hospital. The role requires compassionate client communication, the ability to handle high-volume situations, and a flexible schedule including nights and weekends.

Comprehensive benefits accompany this full-time position with differential pay for