Emergency Vet Billing & Client Services Coordinator

88334 Animal Emergency & Surgical Center; Oklahoma; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Mental health resources

Paid time off

Holidays

401(k) matching

Student loan assistance

Development programs

Mentorship

Career pathing

Sense of belonging

Job summary

AmeriVet is seeking a Field Financial Coordinator to review invoices, patient records, and related documentation to identify missed charges and billing discrepancies in our emergency veterinary network. You will verify services, items dispensed, diagnostics, and supporting documentation are correctly reflected in patient and billing records.

In this role you will collaborate with doctors, technicians, and client service representatives, resolve billing issues, support aged receivables, and

Qualifications

• Review invoices, patient records, and related documentation to identify missed charges, duplicate charges, overcharges, and billing discrepancies.
• Assist with charge capture review for inpatient and outpatient emergency cases.
• Help verify that services performed, products dispensed, diagnostics, treatments, and supporting documentation are accurately reflected in the patient record and billing record.
• Assist in resolving billing discrepancies by partnering with doctors, technicians, Client Service Representatives, and hospital leadership.

Responsibilities

• Perform Client Service Representative duties, including client check-in, check-out, answering phones, processing payments, and assisting clients at the front desk.
• Assist clients with understanding balances due, approved payment options, and financial processes in a professional and compassionate manner.
• Serve as a liaison between clients and the medical team regarding financial questions, account follow-up, and payment-related concerns.
• Communicate clearly and professionally with clients and team members in a fast-paced emergency veterinary environment.

Skills

Billing accuracy

Financial reconciliation

Client service

Communication

Cross-functional teamwork

Tools

Cornerstone

CareCredit

Scratchpay

Clover

Job description

AmeriVet is seeking a Field Financial Coordinator to review invoices, patient records, and related documentation to identify missed charges and billing discrepancies in our emergency veterinary network. You will verify services, items dispensed, diagnostics, and supporting documentation are correctly reflected in patient and billing records.

In this role you will collaborate with doctors, technicians, and client service representatives, resolve billing issues, support aged receivables, and